Call Center Jobs in the Philippines
Customer Service Professional - Non Voice Account
Author: Call Center Agent, Category: Mandaluyong, Sitel
Customer Service Professional - Non Voice Account
(National Capital Reg - Pioneer,Mandaluyong City)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required skill(s): MS Access.
* Required language(s): English.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Pioneer,Mandaluyong City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 yrs experienced employees specializing in Customer Service or equivalent.
* 50 Full-Time positions available.
All candidates must have the following minimum qualifications:
EXCELLENT COMMUNICATION AND COMPREHENSION SKILLS, WILLINGNESS TO WORK NIGHT SHIFTS & A TEAM PLAYER.
QUALIFIED APPLICANTS ARE INVITED TO APPLY ONLINE.
Previous applicants need not apply.
Visit their SITEL Website at http://www.sitel.com
Customer Service Advisor - Fraud Account
Author: Call Center Agent, Category: JP Morgan Chase Bank, Makati
Customer Service Advisor - Fraud Account
(National Capital Reg - Makati City)
Responsibilities:
# Analyze customer transaction patterns to detect fraudulent activity
# Contact cardmember to verify possession and handling inbound calls
# Review new accounts for possible fraud
# Make recommendations to management with regards to fraud trends, workflow, and strategy revisions to improve fraud detection rates
# Perform duties and work on ad hoc projects as assigned
Requirements:
# Bachelor’s Degree
# Call center experience is and advantage but not a requirement
# Above average English communication skills
# Possesses strong analytical skills and attention to details
# Ability to work with less supervision
# Willing to work on a shifting schedule
We encourage walk-in applicants. Please drop by for an interview at the 27th floor of Philamlife Tower, Paseo de Roxas, Makati City; 9am - 12:00pm or 1:00pm - 5:00pm; Mondays to Fridays.
Upon successful hiring, please be prepared to submit documentation (transcript/diploma/certificate and nbi clearance).
QA Engineer
Author: Call Center Agent, Category: Ambergris, Taguig City
QA Engineer
(National Capital Reg - Taguig City)
Responsibilities:
* He/She shall be responsible for verifying quality deliverables for a defined project. Technical responsibilities include targeted testing (positive, negative and boundary), regression testing, documentation, time management, defect tracking and adherence to existing standards and best practices. Also responsible for supporting internal and customer-based initiatives, delivering detailed status and issue escalation to management, and general problem resolution. May be responsible and accountable for entire modules and/or applications across multiple technologies.
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* 2 years college in a science related major or 3 years equivalent work experience in QA or computing
* Understanding of Internet applications (D/HTML, Javascript, ASP, JSP)
* Experience working with SQL (ability to construct and execute queries)
* Experience operating in a Windows and/or Unix/Linux OS environments
* Proficiency with at least one internal application
* Experience with toolsets:
* - Defect tracking: Request System, ClearQuest or like
* - Source Code Control: ClearCase, Visual Source Safe or like
* Ability to act independently on assigned projects
* Ability to participate in process and quality brainstorming activities
* Ability to identify and solve problems of moderate complexity independently
* Ability to work in a team environment
* Ability to execute project assignments utilizing multiple resources
* Ability to work on multiple projects/assignments concurrently under aggressive deadlines
* Ability to develop and maintain simple automated test scripts in limited environments
* Applicants must be willing to work in Taguig City.
* Applicants should be Filipino citizens or hold relevant residence status.
* 2 Full-Time positions available.
PLEASE VISIT US MONDAY-FRIDAY 12nn-7pm AT OUR MARKET MARKET MALL RECRUITMENT SITE
5th flr. Market! Market!, Bonifacio Global City Taguig Metro Manila
JOBS HOTLINE: 638.9440 loc. 7095
EMAIL: moving.up@ambergrissolutions.com
SUPERVISOR/TEAM LEAD FOR HEALTH AND LIFE SCIENCES
Candidate must have 2 years of related experience in outsourcing , shared services and operations. 1-3 yrs supervisory experience in claims and processing and handling a team of at least 15-20 people. Experience in coaching and mentoring of subordinate. Strong leadership and analytical skills. Above average communication skills is required and must be willing to work on a graveyard shift and Philippine holidays.
Visit http://www.accenture.com for more
Technical Support Engineer - RMS
(National Capital Reg - Pasig)
* · Passion for Technology, Strong desire to learn and up to date with latest technology
* · Good Communication Skills – Spoken and written (including technical writing)
* · Strong Problem Solving and Troubleshooting Skills – Thinks logically
* · Ability to come up with creative solutions to complex issues
* · Has technical expertise in MS SQL, and Database Engines
* · Ability to logically analyze and present information in detail
* · Familiar with POS applications and Inventory Automations
* · Strong work ethic and can work with minimum supervision
* · Proven ability to learn and apply knowledge
* · Knowledge in Programming is a plus
* · Willing to work in a shifting schedule
* · Contact Center experience is a plus
* · Knowledge in the Retail industry
* · Strong Customer service skills
* · Preferably MCP/MCSA/MCSE
* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Science & Technology, Business Studies/Administration/Management, Finance/Accountancy/Banking or equivalent.
* Required skill(s): SQL, Databases, Accounting.
* Preferred skill(s): POS, Inventory Automation.
* Applicants must be willing to work in Pasig.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 yrs experienced employees specializing in IT/Computer - Software or equivalent.
* Full-Time positions available.
* Microsoft Dynamics is delivering exciting growth in the Asia Pacific. A vital component to this growth is delivering great support to our partners and customers. Microsoft Retail Management Systems is a large part of this growth and is increasingly being seen as the POS solution of choice by mid market businesses. As a Technical Support Engineer for RMS you will be responsible for resolving partner and customer issues in a timely and adequate manner through electronic support, phone support and advisory services. You are expected to be technically skilled in a range of Microsoft products, and you will have ample opportunity to further your skill-set through relevant training delivered locally or online.
Submit your resume at Sykes at 19f one sanmiguel avenue, san miguel ave cor shaw Pasig 1550
or visit their website
LOAN COLLECTION SPECIALIST (Pasay City)
(National Capital Reg - Pasay City)
Takes calls from/to delinquent customers to obtain payment commitments as well as identify, evaluate, and resolve reasons for delinquency through established procedures, standards and guidelines as outlined by TeleTech and Client.
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* 1 year customer service experience with background in sales or collections required
* Fluent command of the English language, including colloquial and idiomatic phrases
* Strong problem solving skills with ability to negotiate and close effectively
* Reasoning ability; ability to listen, interpret and analyze an extensive variety of variables to resolve delinquent accounts in a short amount of time
* Flexible to work varied shifts within a 24×7 environment; including weekend & holiday work schedules
* Computer literate
* Applicants must be willing to work in Pasay City
* Applicants should be Filipino citizens or hold relevant residence status
* Full-Time positions available
If you are keen to progress your career with a global company and have these skills and are available to work night shift, then apply online.
Applicants should call the TeleTech Language Assessment Line(02-5529799) prior to walking-in. Please present the 6-digit ID number to the recruitment front desk.
TeleTech Pasay Address: Bldg. F, SM Corporate Offices, 1000 Bay Blvd. SM Central Business Park, Bay City, Pasay City (green building right across SM Mall Of Asia).
Customer Service Professional- T MOBILE (UK)
Author: Call Center Agent, Category: Libis, Quezon City, Sitel
Customer Service Professional- T MOBILE (UK)
(National Capital Reg - Quezon City)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required skill(s): Computer literate.
* Preferred skill(s): Must speak English.
* Applicants must be willing to work in Quezon City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 yrs experienced employees specializing in Customer Service or equivalent.
* Full-Time positions available.
All candidates must have the following minimum qualifications:
EXCELLENT COMMUNICATION AND COMPREHENSION SKILLS, WILLINGNESS TO WORK NIGHT SHIFTS & A TEAM PLAYER.
QUALIFIED APPLICANTS ARE INVITED TO APPLY ONLINE OR TO WALK IN.
Previous applicants need not apply.
Sitel Philippines, Inc.
15th/F Cyber Gate Tower 1, Pioneer Street,
Mandaluyong City,
Metro Manila
Telephone: 632-6882400 Fax: 632-6673518
for more visit SITEL website
SAP CONSULTANT
Author: Call Center Agent, Category: English Chatroom, Mandaluyong
SAP CONSULTANT
( Mandaluyong City)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Information Technology or equivalent.
* Required skill(s): SAP - FICO MM BASIS SD
* 20 open positions.
* Required language(s): English.
* Fresh Graduates of SAP are open to apply.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably assistant manager / managers specializing in IT/Computer - Software or equivalent.
* Must be a certified SAP consultant
* Provides end-user support for SAP - FICO MM BASIS SD
Interested applicants may send their resume to:
myra_grace1213@yahoo.com
Technical Support Engineer for Axapta Supply Chain Management
(National Capital Reg - Pasig)
* POSITION RESPONSIBILITIES
* -Will be providing Technical assistance in Microsoft Business Solutions (MBS) AXAPTA software. Axapta It is an all-in-one ERP solution that can scale as one’s company grows and works like familiar Microsoft software such as Microsoft Office programs and Microsoft SQL Server.
* POSITION REQUIREMENTS
* -College degree holder in the field of Accounting, Computer Science, or related courses
* -Knowledge on Accounting, Supply Chain and Manufacturing concepts.
* -Practical industry knowledge - from either having worked in the industry/domain, or done several ERP implementations.
* -Experience in a Call Center is a distinct advantage.
* -Strong command in English both oral and written skills.
* -Willing to be based in Ortigas Office and work on shift schedules and extended hours.
* -Qualified candidates for this position will be given an opportunity to gain MBS Certification for Axapta
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required skill(s): ERP, Accounting Softwares, Supply Chain Management.
* Preferred skill(s): SQL, Database.
* Required language(s): English.
* Applicants must be willing to work in Pasig.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 yrs experienced employees specializing in IT/Computer - Software or equivalent.
* Full-Time positions available.
Apply at Sykes Asia, Inc.
19f one sanmiguel avenue, san miguel ave cor shaw Pasig 1550
or visit http://www.sykes.com/
Human Resource Officer
(Central Visayas - Quezon City)
Requirements:
* Qualifications:
* · Graduate of any 4 year course
* · with experience in Human Resource especially Employee Relations
* · excellent listening skills
* · ability to apply specific performance standards in a fair and consistent manner across a large number of employees
* · Must have excellent oral and written communication skills
* · Must be a team player with excellent interpersonal skills, able to deal with people at all levels, in and out of the organization
* · Must have knowledge in MS Word and Excel
Visit their website at www.etelecare.com fore more
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