Call Center Jobs in the Philippines

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NOC Database Developer

NOC Database Developer (National Capital Reg – Makati) • Responsible for the design, development, implementation and support of the database and related ITIL applications. • Support business functions through the use of in house developed and third party software solutions. • Maintain and administer ITIL front end application and database. • Develop complex SQL queries, [...]

BUSINESS DEVELOPMENT OFFICER

BUSINESS DEVELOPMENT OFFICER * Preferably a graduate of UP, Ateneo or La Salle * Must have at least one year experience in the field of sales and marketing * Basic computer knowledge * Good oral and written communication skills * Must have flexible working hours Visit Global 9, Incorporated at 2263 Pasong Tamo Extension, Makati [...]

Quality Assurance Team Leader

Quality Assurance Team Leader (National Capital Reg – Makati City) Requirements: Candidate must possess at least a Bachelor’s/College Degree in any field. Minimum of 6 months QC Chat CSA position Evaluate CSRs based on Company specifications and internal quality standards. He/she will be handling simple team tasks like data gathering and simple quality reports. He/ [...]

Cebu Based -Technical Specialists

Cebu Based -Technical Specialists ( Cebu City) REQUIREMENTS: Excellent English communication skills Customer Service/Sales skills a strong advantage Extensive technical knowledge in troubleshooting, webhosting, hardware and software support Experience in the IT industry with technical knowledge in broadband connectivity and dial-up connection preferred Graduate of Computer Science, MIS, IT courses or related field Problem Solving [...]

QA Manager

QA Manager (National Capital Reg – Libis,Quezon City) Requirements: Highly analytical, results-oriented, team player. With good written and oral cmmunication skills. Willing to work in shifting schedules. Must be willing to work in Libis, Quezon City or Makati City. Knowledgeable in navigating NICE or WITNESS system. Proficient in MS Office. With statistical background. With 2-3 [...]

Employee Relations Associate (Makati)

Employee Relations Associate (Makati) (National Capital Reg – Makati City) * Handle ER related matters such as site events, rewards and recognition, internal communication etc. * Three to six months work experience, not necessarily in related field. * General knowledge of software applications such as Microsoft Word and Excel. * Solid communication skills, both oral [...]

Trainer (Laguna)

Trainer (Laguna) (National Capital Reg – Laguna) Responsibilities: * Conducts needs assessments and creates training programs to bridge the gaps based in root cause analysis. * Helps identify training needs. * Provides supportive and challenging feedbacks. * Develops structured learning plans incorporating a wide range of learning methods. * Identifies resources and learning opportunities. * [...]

Product Lifecycle Program Manager

Product Lifecycle Program Manager (National Capital Reg – Quezon City) Responsibilities: * Manage product lifecycle management (PLM) team’s daily operation & performance * Collect comprehensive and timely customer feedback related to product quality by technology group as well as customer segmentation * Conduct in depth customer call issue analysis to identify major product quality or [...]

Account Supervisor

Account Supervisor (National Capital Reg – Pasig) * · Will provide support to an ERP software * · Will lead a group of technical support engineers * · Will mentor his team by developing their skills * · Will drive the performance of his team * Candidate must possess at least a Bachelor’s/College Degree or [...]

Bilingual Customer Service Professional (Cantonese and English) (National Capital Reg – Eastwood City,Libis,Quezon City) Requirements: * Candidates must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field. * Applicants must be willing to work in Eastwood City, Libis, Quezon City. * Applicants should be Filipino [...]

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