PRODUCT SPECIFIC TRAINER – CEBU SITE RESPONSIBILITIES You will conduct client specific training programs to ensure agents and support staff are qualified to meet phone and email transaction quality and productivity requirements. REQUIREMENTS * Candidate must possess a four (4) year Bachelor’s Degree. * Proven communication effectiveness – verbal, non verbal, written etc. – in [...]

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Team Manager for Collections (National Capital Reg – Makati City) Responsibilities: * Manage a team of 12-15 FTEs * Manage the Day to Day performance of the Team * Monitor Calls and Provide Coaching and Feedback * Set Goals and track Performance Vs Goals * Analyze Peformance of team and offer solutions to improve the [...]

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Technical Services Manager (National Capital Reg – Pasig City) * Providing IT representation, the Technical Services Manager will assume a single point of contact role for selective clients during the implementation process. * Graduate of any four year college degree. * Solid background in IT Technology and system integration with an understanding of voice and [...]

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ACCOUNT MANAGER (Bacolod site) (Western Visayas – Bacolod City) REQUIREMENTS: * Candidate must possess at least a Bachelor’s/College Degree in any field. * Applicants must be willing to work in Bacolod City. * Two (2) years working experience in a Call Center Operations Environment or Project Management Team. * Three (3) years technical background os [...]

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Content Manager – Team Leader (Central Visayas – Cebu City) Responsibilities: * Will be responsible for writing up short articles for websites and updating websites information from time to time. Requirements: * Candidate must possess at least a Bachelor’s/College Degree in Others or equivalent. * Required skill(s): highly-skilled in writing, fast typist. * Preferred skill(s): [...]

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Financial Analyst and Budget 1 (Cabuyao Laguna Based) (Cabuyao Laguna) * Candidate must possess at least a Bachelor’s/College degree in Accountancy or Finance. * At least 2-3 years working experience in financial analysis, budgeting and forecasting and general accounting or equivalent, preferably gained from a call-center or other service-oriented companies. * Must know how to [...]

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Network Engineer (Cisco) – BAGUIO (Ilocos Region – Baguio City) Complete all requests for adds, moves and changes on network systems in a timely manner including but not limited to Routers, Switches, Firewalls, T-1s, IOS configurations, VOIP, QOS, Network Security and overall network health and protection. Complete and maintain monthly backups for all network infrastructure [...]

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Recruitment Associate REQUIREMENTS: * Candidate must possess at least a Bachelor’s/College Degree in Human Resource Management, Psychology, or equivalent. * Required language(s): English. * Good Interpersonal Skills. * A team-player. * Detail-oriented, organized, professionally mature. * Strong Multitasking skills. * Applicants must be willing to work in Quezon City. * Applicants should be Filipino citizens [...]

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Compliance Manager (National Capital Reg – Makati City) Responsibilities: * Implement a robust control infrastructure in the business that is in line with the organization’s policy – Ensure that Business Management has established and maintained an appropriate and effective system of internal controls addressing all risks, including legal/regulatory requirements. * Assist Compliance & Control in [...]

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HR Officer (National Capital Reg – Makati) Requirements: * Bachelor’s degree in Human Resources Management or any related field * 1 – 2 years experience in the same capacity, preferably gained from the call center and/or BPO industry * Working knowledge in Organizational Development, Talent and Performance Management, Labor Relations and Employee Wellness Programs * [...]

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