The Filipino Team in the Call Center Industry.

• 1 Comment

Putting up a video about your Call Center Company in the Philippines like the one below will surely catch a lot of attention:

• 7 Comments

VISAYAS – Training Manager
(Western Visayas – Iloilo)
* Responsible for the design, development, implementation and evaluation of all client specific training to meet project goals. This includes all systems, products, and industry specific training, up training, and coaching skills for employees and supervisors, continually assessing, evaluating and maintaining a high standard of [...]

• 5 Comments

Central Quality Analyst – Alabang/Cubao
(National Capital Reg – Muntinlupa City,Quezon City)
* Monitors Customer Service Representatives/ Telephone Service Representatives performance to ensure proper call handling and sales skills are utilized daily.
* Documents [...]

• 19 Comments

Programmer / Application Support Specialist
(National Capital Reg – Eastwood City Libis,Quezon City)
Responsibilities:
* Help in defining, designing, and implementing software applications with user administrative functions
* Rapid prototype-model programming to demonstrate possible solutions
* Monitor, maintain and enhance existing solutions
* Perform technical [...]

• 0 Comments

Reports from Inquirer.net reveals that consulting giant Accenture has just opened a huge Business Process Outsourcing here in the Philippines:
Accenture has formally opened its seventh and largest business process outsourcing (BPO) facility in the Philippines and announced plans to expand outside of Metro Manila.
Located at the Robinson’s Cybergate 2 Tower in Mandaluyong City, the new [...]

• 17 Comments

THE family of a young call centre worker wants to sue Telstra for allegedly contributing to her suicide.
Sally Sandic, 21, took her life in January after months of mounting pressure on staff at the Telstra facility in South Yarra, Victoria.
Ms Sandic’s family and work colleagues have described how the once top salesperson with a vibrant [...]

• 5 Comments