Call Center Jobs in the Philippines

The BPO & Outsourcing Hub of the World

Customer Service Representative – Amadeus Trained
(National Capital Reg – Makati City)
Requirements:
* Candidate must have finished at least 2 years of college education with no back subjects or possess at least a Bachelor’s/College Degree in any field.
* At least 1 year experience using the Amadeus Reservations System required.
[...]

Customer Service Representative

Customer Service Representative
(National Capital Reg – Makati City)
Responsibilities:
* Candidates are expected to assist cardmembers of Chase with concerns varying from fraud, sales, billing, collections or general customer service.
Requirements:
* We accept undergrads and fresh graduates.
* Required language(s): English.
* Applicants must [...]

Productivity Assurance Coordinator

Productivity Assurance Coordinator
* The Productivity Assurance Coordinator (PAC) ensures maximum productivity on the floor by monitoring service levels, percentage of calls answereed versus calls required, call arrival patterns, AUX usage, adherence to staffing requirement and other pertinent data.
[...]

Quality Controller / Proofreader

Quality Controller / Proofreader
(National Capital Reg – Mandaluyong City)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required skill(s): Quark Express.
* At least 3 year(s) of working experience in the related field is required for this position.
[...]

Program Manager for Inbound Sales

Program Manager for Inbound Sales
(National Capital Reg – Quezon City)
Responsibilities:
* • Responsible for process standardization, documentation and communication of inbound sales implementation plans.
* • Responsible for identification of areas for improvements and will assist in the development of training programs to enhance the operation.
[...]

HR Generalist

HR Generalist
(Central Visayas – Cebu City)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 3 year experience in HR handling, Recruitment, Employee Relation, Performance Management and Compensation and Benefits
* Responsible, has good communication skills
* [...]

Recruiter

Recruiter
(National Capital Reg – Makati and Sta Rosa)
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree in Business Studies/Administration/Management, Human Resource Management or equivalent.
* Required skill(s): Human Resources, Recruitment.
[...]

Workforce Scheduler – Cubao

Workforce Scheduler – Cubao
(National Capital Reg – Cubao,Quezon City)
* Analyze call volume to determine scheduling needs. Responsible for scheduling of Customer Service Representatives (CSR’s) including vacation, schedule switches, breaks, and lunches. Includes the generation and printing of schedules for Team Leaders and CSR’s.
[...]

Technical Specialists

Technical Specialists
(Mandaluyong City)
Responsibilities
* Responsible for providing excellent technical support for one of the world’s leading provider of Consumer Electronics products.
Requirements
* Must have completed at least 3 years of college education, preferably in Engineering or should have computer diploma
* Work experience as technical support [...]

MANAGEMENT TRAINER

MANAGEMENT TRAINER
(National Capital Reg – Makati City)
* You will be responsible for the facilitation of ePerformax Management Training, management methods and client specific program tools and processes.
Requirements:
* Candidate must possess a four (4) year Bachelor’s Degree, preferably in the areas of Communication Arts or Organizational Communications.
[...]

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