QA Analyst for Customer Service Account
(NCR – Taguig City)
Requirements:
QUALIFICATION REQUIREMENTS
Work Experience: At least six (6) months working experience in a quality assurance field in a call center.
Specific Technical Skills: General / basic knowledge of call center operations and organization. Proficiency with MS Office applications (i.e. MS Word, Excel).
Other Capabilities: Analytical skills. Problem-solving and decision-making skills. [...]

• 1 Comment

Customer Service Representative
(National Capital Region)
DUTIES WILL INCLUDE:
* Answering all incoming calls
* Managing call backs
* General billing queries
* Phone card queries
* Activations, registrations
* Case logs
ESSENTIAL SKILLS
* Highly developed [...]

• 33 Comments

CALL CENTER AGENT
(NCR – Makati City
QUALIFICATIONS:
* At least 6 months call center experience preferred
* Not over 35 years old
* At least 2nd year college or with equivalent work experience
* Computer literate
* Exceptional English Communication Skills
* Willing to work on shifting schedules
Send or e-mail comprehensive resume, transcript of records and recent ID [...]

• 7 Comments

Accounting Associate – Financial Reporting and Analysis
(National Capital Reg – Makati City)
* Performs duties and responsibilities related to Financial Reporting and Analysis
* Assists both manager and the officer in the monthly analysis of reasonableness of account balances prior to closing of the books.
* [...]

• 1 Comment

Operations Desk Analyst
(NCR – Manila)
Responsibilities:
* Attend to customer calls (and other communication means such as e-mail, chat, etc.) efficiently
* Determine incident priority and respond according to SLA Document, manage and track assigned incidents/requests until resolution
* Provide Level 1 IT support (Match against solutions, workarounds and known errors, password reset, account unlock, etc.) striving for resolutions [...]

• 6 Comments

INBOUND/CSR MANAGER
(NCR – Makati City)
Qualifications:
* Female at least 25-35 years old
* College Graduate of Management/Business course or any related field
* Must have at least 3-5 years experience [...]

• 0 Comments

Back-office Customer Support Agent (Chargebacks)
(National Capital Reg – Makati City)
Responsibilities:
* Research and resolve call center referrals and written merchant disputes on behalf of Chase Credit Card customers.
* Handle incoming customer calls that involve probing the customer to better understand the dispute and determine the appropriate course of [...]

• 4 Comments

International Sales Representatives
Should be at least 2nd year college level or a two (2) year diploma/associate course.
Good communication skills and a strong personality.
Should be sales savvy and computer literate.
At least 6 months outbound call center experience is preferred
Must have undergone rigid foundations and sales training
Must be willing to work in Ortigas Center.
Must be willing to [...]

• 11 Comments

Team Lead
(NCR)
Job Description :
Team Leader
* Minimum of 5 years working experience; 3 years system administration and/ or technical support experience;
* Minimum of 2 years working experience of Managerial responsibility in the following industries:
*IT, Telco, Service/BPO, Manufacturing, Financial, Academe
* Experience [...]

• 0 Comments

700 Outbound Sales Agents – Financial B2C Campaign
(National Capital Reg – Makati City)
Requirements:
* Candidates must possess at least a Vocational Diploma / Bachelor’s Degree in any field.
* Candidates must have a strong command of both oral and written English.
* Preferably 1-2 years experience [...]

• 2 Comments