Call Center Jobs in the Philippines

The BPO & Outsourcing Hub of the World

Marketing Data Strategist (SQL) (National Capital Reg – Taguig City) Responsibilities: * To translate the business needs and strategy into a well documented work request. * assisting in allocating/prioritizing the work to the appropriate resources in center as well as personally carrying out the execution in the more complicated instances. * Based on a pre-defined [...]

Customer Service Representatives for a Pilot Account (National Capital Reg – Taguig) Requirements: * Excellent spoken English * Inbound desktop & laptop tech support * Strong customer service skills * Customer Support (Pre-Sales) 1-2 years experience in product pre-sales support, order entry, order tracking, and customer issue resolution. * Fresher’s are welcome to apply * [...]

HR Support Specialist

HR Support Specialist (Job Code: EFS-HSS) (NCR – Ortigas – Pasig) RESPONSIBILITIES: * This person will act as liason between business services and division customers with division HR, Finance, operations management, and employee customer population to understand their requirements and needs * The person will be the subject matter expert in all areas of the [...]

Employee Services Specialist

Employee Services Specialist (National Capital Reg – Makati) Responsibilities: * Administers pay and benefits to employees within the site * Adheres to CompBen policies; escalates issues and concerns to immediate superior for appropriate action * Oversees HCIS of the site * – Personal and Family Data * – Pre-employment Requirements * – Compensation & Benefits [...]

CONTACT CENTER AGENTS

CONTACT CENTER AGENTS (Quezon City and Bulacan) Qualifications: -Minimum 2 years in College or graduate of vocational course -Typing speed of at least 35 wpm -Must have excellent English – verbal and written communication skills -Customer-service oriented -Able to work shifts -Willing to work in either Quezon City or Bulacan We offer a competitive compensation [...]

IT Change Management Analyst

IT Change Management Analyst (National Capital Reg – Pasig City) Responsibilities: * This position will conduct change review and adherence using tools provided pertinent to the Geographic Region for IT Change Management. Requirements: * Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Information Technology or equivalent. * Must have knowledge in technical Information [...]

Help Desk Analyst – Cubao

Help Desk Analyst – Cubao (National Capital Reg – Quezon City) * Ensures customer satisfaction by responding to calls to the Help Desk. Logging all customer questions and problems and track the same through resolution * Conducts 1st level problem determination using documented procedures and available tools—and creates documentation/job aids for future use as needed. [...]

EMAIL/CHAT SUPPORT

EMAIL/CHAT SUPPORT (Makati City – NCR) Requirements: * Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field. * Required language(s): English * Technical Knowledge is an advantage. * Can Type 30 WPM * Applicants should be Filipino citizens or hold relevant residence status. * Fresh graduates/Entry [...]

CHINESE CUSTOMER SUPPORT

CHINESE CUSTOMER SUPPORT (Makati City – NCR) Requirements: · Male / Female · Candidate must possess at least a Bachelor’s/College Degree in others or equivalent. · Native level of Mandarin and fluent in English (both written and oral communication) · Good typing Skills (Mandarin and English) · At least 1-2 years of working experience (Preferably [...]

Inbound Customer Service Associates for Automotive Account (Commonwealth) (National Capital Reg – Commonwealth, Quezon City) REQUIREMENTS: * Applicant should have completed at least 2 years of college. * Good to Above Average English Communication Skills * Dependable with proficient attention to detail. * Applicants must be willing to work in Commonwealth * Willingness to rotate [...]

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