Call Center Jobs in the Philippines

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HR ASSOCIATE/COMPANY NURSE

HR ASSOCIATE/COMPANY NURSE (National Capital Reg – Makati City) * You will be responsible for providing health care to employees and assisting in the processing of both Company-initiated and government-mandated health benefits. Requirements: * Candidate must possess four a (4) year Bachelor’s Degree in Nursing * Excellent English communication skills * Must possess working experience [...]

Customer Service Representative (Travel)

Customer Service Representative (Travel) Requirements: * At least two (2) years of college education in any field * Willing to work in shifts * Excellent English communication skills * Strong Customer Service skills * Strong problem solving and analytical skills Peoples Support offers SIGN-ON BONUS on selected accounts and free HAVAIANAS TOPS to all successful [...]

Service Desk Supervisor

Service Desk Supervisor (National Capital Reg – Makati City) Responsibilities: * The Service Desk Supervisor is committed to assisting users of our various applications by answering difficult application, hardware and operating system questions. The Support Center Supervisor position is responsible for managing the Support Center support staff. The Support Center support staff plays a critical [...]

English Specialists

English Specialists (National Capital Reg – Makati or Ortigas) RESPONSIBILITIES: · Improve the English Communications skills of Customer Service Representatives (CSR) through proper diagnostic assessments, development of various language interventions and effectiveness data tracking. · Coordinate closely with various support groups and operations teams to understand English communications needs of accounts to develop training/interventions targeted [...]

Manager – Six Sigma

Manager – Six Sigma (National Capital Reg – Makati City, Mandaluyong) Responsibilities * Function as primary Six Sigma leader and key resident subject matter expert regarding Six Sigma initiatives tied directly to strategic business unit objectives and operations strategy * Develop & conduct the Six Sigma training programs. * Lead and manage BU-wide Black Belt [...]

HELPDESK ANALYST

HELPDESK ANALYST (National Capital Reg – Quezon City) Requirements: * BS or AS degree in Information Systems or related course. Information Systems or related field, or 2 yrs of help desk / technical support experience. * • Excellent analytical, interpersonal, and communication skills (verbal and written). * • Proven experience with troubleshooting principles, methodologies, and [...]

CORPORATE – Workforce Planning Schedulers

CORPORATE – Workforce Planning Schedulers (Southern Tagalog – Bacoor, Cavite) * Responsibilities include creation and management of associate schedules in eWorkforce Management. Employee schedules vary from business handled in one location or lines of business that are handled virtually across multiple geographic locations. Scheduling off phone activities such as team meetings and required trainings. Providing [...]

Transcription (Insurance)

Transcription (Insurance) (BAGUIO) Requirements: * At least two (2) years of college education in any field * Preferably with medical/insurance transcription background * Preferably understands British accent * Typing speed of 40 – 50 WPM * Willing to work in shifts PeopleSupport Center SM Fiesta Strip Harrison Road, Baguio City Mondays to Fridays, 9:00 am [...]

Workforce Analyst / Real Time Coordinator (National Capital Reg – Quezon City) Responsibilities: Responsible for managing a staffing plan to ensure the call center is appropriately staffed. Developing employee schedules for shifts and rotations. Reporting staffing needs and performance. Monitoring intra-day work volume (calls and work time). Ensures client/customer goals are met by analyzing work [...]

Account Specialist/Level 2 Outbound Agents (Mandaluyong City – NCR) Requirements: * Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in Marketing, Secretarial, Property Development/Real Estate Management, Mass Communications, Education/Teaching/Training, Others or equivalent./at least 2nd year college. * Required skill(s): Communication Skills, Negotiation Skills, Selling Skills. * Required skill(s): [...]

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