Call Center Jobs in the Philippines

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Training Specialist – Clark

Training Specialist – Clark (Clark – Pampanga) RESPONSIBILITIES: * Be proficient in training and successfully graduating knowledgeable trainees. * Become certified in training curriculum and facilitate service training classes. * Complete routine administrative tasks. * Become familiar with NCO policies/ guidelines. * Learn & demonstrate understanding of key performance indicators. * Become familiar and interact [...]

System Administrator

System Administrator (National Capital Reg – Mandaluyong) Responsibilities: * -Monitor SAP and BW subsystems,batch jobs,output,message,queues,system dumps,transactional websites and SAP bolt-on applications. * -Manage IBM OS/400 ptf’s,SAP support packs and kernel updates * -Define and mange printers. * -Administer password unlocks and reset request. * -Perform 1st level troubleshooting for Infrastructure and Systems (ie. SAP landscape,Microsoft [...]

Quality Manager (Black Belt role)

Quality Manager (Black Belt role) (Muntinlupa – Alabang) Job Description cum Position Opportunity – Black Belt Black Belts are 100% dedicated resources, who utilize their time to learn, apply and build proficiency in the Lean Six Sigma methodology. Black Belts are key positions in the functions and CoE organizations involved in creating process excellence in [...]

IN-HOUSE MEDICAL TRANSCRIPTIONISTS

IN-HOUSE MEDICAL TRANSCRIPTIONISTS (Ortigas – Pasig City) Qualifications: * Must have at least 2 years experience in the field of medical transcription * Can start immediately. * Applicants must be willing to work in Pasig City. * Applicants must possess a good working attitude * Must be willing to work fulltime and in the graveyard [...]

IT Technician

IT Technician (National Capital Reg – Makati City) Requirements: * Responsibilities include configuration, support and monitoring of the workstations hardware and peripheral devices at the sites- Thin client a Plus * Technical Support of a Software application skills both commercial and in –house Microsoft Windows 2003, Windows XP and Active Directory environment. * A core [...]

Sourcing Specialist – Marketing Recruitment (Shaw) (National Capital Reg – Shaw Blvd., Mandaluyong City) Responsibilities: * -meets and exceeds the increasing hiring requirements of eTelecare Global Solutions * -coordinates and manages relationships with search firms and schools for potential candidates for employment * -manages, tracks, and distributes applications to the Recruiting Department * -recommends sourcing [...]

Bid Desk Specialist

Bid Desk Specialist (National Capital Reg – Mandaluyong City) Responsibilities: * Job Responsibilities * • Motivate and coach Bid Specialists on ways to maximize profitability and goals as well as personal development. * • Provide timely reporting on close profitability analysis, close rate and other key metrics * • Insure professionalism, a strong work ethic, [...]

Junior Quality Assurance Engineer (Davao)

Junior Quality Assurance Engineer (Davao) (Southern Mindanao – Davao City) Responsibilities: * Responsible in identifying problem concerning system and address the concern to what solution/action shouldbe taken. Reviewing of documents and compare with findings taken from the system quality-checking. Requirements: * Candidate must possess at least a Bachelor’s/College Degree in Computer Science or any related [...]

CS Support Officer / Quality Assurance Officer Roles and Responsibilities: * Provide first level customer support (email / phone) for Outblaze’s end-users * Investigate and identify problems reported by the end-users * Provide professional, accurate, and timely responses to user inquiries * Perform Quality Assurance on in-house applications * Maintain the FAQ and Help Files [...]

CALL CENTER OPERATIONS MANAGEMENT

CALL CENTER OPERATIONS MANAGEMENT (Cebu – Visayas) The Call Center Operations Management manages and coordinates the operational infrastructure and performance of the Accenture Customer Contact Services. This includes participation in the development, implementation, and administration of policies, systems, and procedures to improve efficiency of operations, and drives organization’s Call Center Vendors to meet expected Service [...]

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