Call Center Jobs in the Philippines
Free Shuttle Service for Call Center Employees (Night Shift)
Author: Call Center Agent, Category: News
To: Call Center Operators/CCAP
How many times have we heard stories of people being harassed and mugged on their way to and from work during late hours? The working force of call centers are constantly exposed to dangers like this because of all the bad elements that prowl the streets during the wee hours of the morning.
In the spirit of Labor Day this coming May 1, 2008, we would like to propose that Call Centers offer free shuttle services to night-shift employees for their own safety. The service won’t have to bring all of them home directly but at least drop them off in secure places that have decent lighting with access to public transportation.
If you believe in this, then please sign this online petition and forward to your friends. Thank you and mabuhay po kayong lahat!
Please help spread and sign the online petition here.
Customer Service Representative (Auto Finance - Pioneer Team)
Author: Call Center Agent, Category: JP Morgan Chase Bank, Makati
Customer Service Representative (Auto Finance - Pioneer Team)
(National Capital Reg - Makati City)
Requirements:
* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Makati City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* Full-Time positions available.
Application Instructions
To be considered for this position, please complete an online application through our careers site and wait for a phone interview. All applicants are required to apply through http://jpmchase.taleo.net
Training Specialist - Clark
Author: Call Center Agent, Category: NCO Group, Quezon City
Training Specialist - Clark
(Clark - Pampanga)
RESPONSIBILITIES:
* Be proficient in training and successfully graduating knowledgeable trainees.
* Become certified in training curriculum and facilitate service training classes.
* Complete routine administrative tasks.
* Become familiar with NCO policies/ guidelines.
* Learn & demonstrate understanding of key performance indicators.
* Become familiar and interact with all departments.
* Attend training and quality sessions and remain current with product knowledge and quality expectations.
* Deliver presentations, training, or instruction to staff, management, clients, or the general public.
* Designs and/or prepares training/instructional materials, teaching aids and devices.
* Monitor and evaluate operations, programs, processes and/or practices for quality and effectiveness; makes recommendations for improvement.
* Acts as a resource to provide information or determine the most effective way of meeting the needs of management, staff, clients or customers.
* Maintains and/or creates files or record keeping systems. Sorts, labels, files and retrieves documents, or other materials.
* Other tasks as assigned.
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Strong presentation skills.
* Applicants must be willing to work in Clark,Pampanga.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent.
* Full-Time positions available.
NCO Group
Eugenio Lopez Jr. Communications Center Mother Ignacia St., Quezon City —-.
Website: http://www.ncogroup.com
Supervisor for Customer Service (Sucat)
Author: Call Center Agent, Category: Paranaque, Sucat, Teleperformance
Supervisor for Customer Service (Sucat)
(National Capital Reg - Sucat, Parañaque City)
REQUIREMENTS:
* Extremely outgoing personality.
* Very motivated and with good sales presentation skills.
* Highly flexible.
* Highly Customer Service Oriented.
* Excellent communication skills.
* Adept in using Internet Explorer.
* Experience in Financial CS, preferred.
* Applicants must be willing to work in Parañaque City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* Full-Time positions available.
Website: http://www.teleperformance.ph