Call Center Jobs in the Philippines

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Quality Assurance Senior Manager
(National Capital Reg)
Responsibilities:
> Recommends quality consciousness and equip management and employees with tools to improve quality of processes and products.
>Design and implement systems and operational processes to ensure quality throughout the organization.
>Designs and implements programs to recognize and reward behaviors that manifest quality consciousness.
>Recommends adequate staffing level of QA Unit to ensure [...]

Customer Service/Tech Support Agent (1 Day Hiring: March 25-26)
(Quezon City, Mandaluyong, Makati, Taguig, Pasay, Parañaque, Alabang, Laguna)
• Receive calls from US customers regarding product or service inquiries.
• Resolve customers’ concerns by providing appropriate information.
• Ensure that call quality is observed while rendering customer service.
REQUIREMENTS:
• Completed at least two (2) years in College or two – [...]

Accounts Receivable Managers
You will lead a delivery unit of 50 – 100 accounting analysts. You will be overseeing provision of controls in behalf of the client in relation to Order to Cash processes.
Your management roles include:
* Unit management – ensure site performance objectives are met, SLA’s and KPI’s
* Cost management – responsible for team financials, [...]

CALL CENTER ASSOCIATES (w/ or w/o exp) 15K-25K! WEEKENDS OFF!! 1 DAY PROCESS!!!
(National Capital Reg – QC / MAKATI / ORTIGAS)
REQUIREMENTS:
CALL CENTER ASSOCIATES (w/ or w/o exp) 15K-25K! WEEKENDS OFF!! 1 DAY PROCESS!!!
Your enthusiasm for improvement is important! That’s why we will provide great learning experiences so you can discover what’s right for you! You [...]

Customer Service Representatives – Commonwealth. HS GRADS/COLLEGE UNDERGRADS WELCOME! APPLY NOW!eclm
(National Capital Reg)
Requirements:
* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Candidate must have good English communication skills.
* Candidate must be willing to work in Diliman, Quezon City.
* Candidate must be willing [...]

Web Production Officer
(National Capital Reg – Alabang, Muntinlupa City)
RESPONSIBILITIES:
The Web Production Officer produces web pages and content fragments and limited bespoke XHTML code, using a range of HSBC Group-owned web content management systems and publishes content online that fit project requirements and adhere to content and design guidelines and established industry standards and best practice.
REQUIREMENTS:
* [...]

MI Specialist – Jobs in Alabang

MI Specialist
(National Capital Reg – Alabang, Muntinlupa City)
RESPONSIBILITIES:
The Management Information (MI) Specialist performs tasks and activities, including web MI implementation, dashboard and report development.
REQUIREMENTS:
* Advanced MS Excel user
* Strong knowledge of web MI reporting principles and techniques
* Have a solid understanding of content management systems and e-commerce systems
* Knowlegde  of HTML, CSS and strong web [...]

LANGUAGE ASSOCIATES ( Davao City )
(Southern Mindanao – Damosa IT Park Lanang Davao City)
Responsibilities:
Teaching English Language Online
Document Management
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , Business Studies/Administration/Management, Humanities/Liberal Arts, Linguistics/Languages, Education/Teaching/Training or equivalent.
* At least 3 year(s) Corporate Experience.
* Teaching Experience preferred.
* Able to communicate clearly ( talks in a way the client [...]

TECHNICAL SUPPORT REPRESENTATIVE
(National Capital Reg – Taguig City)
Responsibilities:
* The TSR (Technical support Rep) is responsible for interacting with the customers, analyzing technical queries, fixing the problems, provide them solutions and to ensure the customer gets satisfaction with the resolution provided. He/She is also responsible for documenting the reports of new and existing customers.
Requirements:
* Candidate must [...]

Technical Support Representative Level 1 (English, French and German)
(National Capital Reg)
Responsibilities:
*
Addresse real-time enquiries about the client’s Broadband Internet service from the hotel or guests via telephone
*
Check and track technical issues to ensure accurate resolutions
*
Handle calls with first class quality
*
Prepare and deliver accurate reports
*
Cater to other requests from the subsidiaries, clients, supervisors, Quality Assurance Team, Training [...]

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