Accenture is looking for call center employees.
RESPONSIBILITIES:
Identify and handle customer inquiries, resolve customer concerns and maintains customer satisfaction.
Provide assistance in handling customer’s Technical Requirement.

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Accenture Manila has announced that the Philippine office has to lay off more than 500 employees in different divisions (mostly Solutions).
It appears that Accenture has over-hired workers for projects that have been canceled, discontinued or put on hold. The news came in the morning of January 15, 2009 where employees were asked to report to [...]

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CALL CENTER OPERATIONS MANAGEMENT
(Cebu – Visayas)
The Call Center Operations Management manages and coordinates the operational infrastructure and performance of the Accenture Customer Contact Services. This includes participation in the development, implementation, and administration of policies, systems, and procedures to improve efficiency of operations, and drives organization’s Call Center Vendors to meet expected Service Levels and [...]

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DATA CENTER OPERATIONS TEAM LEAD
(Makati City – NCR)
This position is responsible for data center operations functions, such as: space management, rack management, cabling management, access control, equipment commissioning and decommissioning for multiple data centers for Microsoft Windows and Unix-based environments.
REQUIREMENTS:
• Experience and familiarity with data center environmental systems, such as: precision air-conditioning; climate control systems; [...]

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C++ Programmers
(National Capital Reg – Makati City)
As a C++ programmer, your focus will be on application development and maintenance, creation of detailed design documents, implementation and testing of code changes, and participation in unit testing and team’s processes.
REQUIREMENTS:
* Bachelor’s degree in computer science or related field
* 1-2 [...]

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QA LEAD
The QA Lead is accountable for facilitating & driving quality and continuous improvement projects to BPO Organization. You will be a part of the Quality initiative to roll out eSCM, Six Sigma, and other quality standards. You will be acting as the Knowledge Coordinator for the Manila BPO Delivery Center, ensuring the effective management [...]

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RESERVATIONISTS LEAD
The Reservationist Lead acts as a reservationists, receptionists and telephone operator
REQUIREMENTS:
• Bacherlor’s Degree in any related field
• Have 2 to 3 years experience as Telephone Operator/frontliner
• Good Communication Skills
• Single/Male
• Amenable with night shift schedule
If you want a career that delivers real value for Accenture and for you, contact us today.
E-mail your resume or [...]

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Data Center Operations Team Lead
Makati City Office
* Responsible for data center operations functions, such as: space management, rack management, cabling management, access control, equipment commissioning and decommissioning
* Responsible for multiple data centers for Microsoft Windows and Unix-based environments.

Requirements:
* Experience and familiarity with data center environmental systems, such as: precision air-conditioning; climate control systems; power; data [...]

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Controllership Shared Services Manager
The Controllership Shared Services Manager is responsible for the implementation of the accounting systems and procedures; maintaining appropriate accounting structure within the Global Services Center Organization Manila Controllership; and for directing and controlling the activities and different functions (such as Payroll, Requisition To Pay, T&E and Fixed Assets) within the scope. He/She [...]

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UNIX Systems Administrator
(National Capital Reg – Makati City)
REQUIREMENTS:
UNIX administrator or super-user experience on any version of any of the following platforms:
• Sun Solaris
• HP-UX
• Linux
• AIX
Visit Accenture for more.
Interview invitations and status updates may be sent via email so please check your email regularly.

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