Senior WFM Analyst (National Capital Reg) Responsibilities: * Provide appropriate new hire schedules which will maximize schedule efficiency & acoverage while meeting service level requirements * Identify periodic schedule changes necessary to maintain performance expectations * Analyze current schedules & seek opportunities within scheduling to create new processes which will improve efficiency, coverage & employee [...]

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Customer Solutions Officers (Australian Account – Day shift) (National Capital Reg – Makati City) Requirements: * Completed at least 3rd year College level PLUS any work experience. * Above Average to Excellent English Communication skills * Applicants must be willing to work in Makati City. * Applicants should be Filipino citizens or hold relevant residence [...]

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Customer Solutions Officer – US Cards account (National Capital Reg – Makati City) Requirements: * Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree * Required language(s): English. * Applicants must be willing to work in Makati City. * Applicants should be Filipino citizens or hold relevant residence status. [...]

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Compliance Manager (National Capital Reg – Makati City) Responsibilities: * Implement a robust control infrastructure in the business that is in line with the organization’s policy – Ensure that Business Management has established and maintained an appropriate and effective system of internal controls addressing all risks, including legal/regulatory requirements. * Assist Compliance & Control in [...]

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Customer Solutions Officers – (DAY SHIFT – Australian Account) (National Capital Reg – Makati City) Requirements: * Candidate must have completed at least sophomore year in college * Vocational courses/Short Course Certificates/Associate Degrees accepted * Bachelor’s Degree preferred * Required language(s): English * Applicants must be willing to work in Makati City. * Applicants should [...]

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Sales MIS Analyst (National Capital Reg – Makati City) Responsibilities: * Measure and track sales results, trends and opportunities at an individual, team, centre and product level. Make recommendations to centre management, payment products and product managers for the successful implementation of Sales Leveraging and the ongoing growth of Sales Leveraging in the Contact Centre. [...]

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HRIS Officer (National Capital Reg – Makati City) Requirements: * Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Information Technology, Human Resource Management or equivalent. * Applicants must be willing to work in Makati City. * Applicants should be Filipino citizens or hold relevant residence status. * Preferably 1-4 yrs experienced employees specializing [...]

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MIS Analyst (National Capital Reg – Makati City) Requirements: * Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in any field. * Applicants must be willing to work in Makati City. * Applicants should be Filipino citizens or hold relevant residence status. * Preferably 1-4 yrs experienced employees [...]

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Citigroup, the #1 Global Financial Services Company, proudly launches Citigroup Business Process Solutions – its state-of-the-art Business Process Outsourcing firm designed to cater to Citigroup companies around the world. At present, Citigroup BPS is searching for Call Center Professionals with the following qualifications: CUSTOMER SOLUTIONS OFFICERS ( US Citicards) (National Capital Reg – Makati City) [...]

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