Quality Evaluator – Quezon City (K14)
(Quezon city)
RESPONSIBILITIES:
* Facilitate and/or participate in calibration sessions with Quality Leadership staff, Convergys personnel and clients.
*  Facilitate program specific internal calibration sessions.
*  Facilitate remote call monitoring sessions as needed.
*  Participate in performance improving task forces with Account Management and clients.
*  Participate in internal quality audits (e.g. periodic audits of all [...]

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GET HIRED as Technical Support Specialist and WIN gadgets – Makati (T20)
(Glorietta 5, Makati city)
RESPONSIBILITIES:
STAND OUT AND BE PART OF THE MAKATI TEAM OF TECH SPECIALISTS!
WIN EXCITING GADGETS with the TECH CRAZE PROMO!! Get a chance to win a NEW PSP GO, NIKON DLSR, 13” MAC BOOK or a SAMSUNG LCD TV!
APPLY AND GET HIRED [...]

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Convergys Philippines announces the dedication of its seventh integrated contact center facility in Metro Manila. On hand locally to dedicate Convergys’ UP-Ayala TechnoHub contact center is Quezon City Mayor, the Honorable Sonny Belmonte and Convergys Senior Vice President of Human Resources, Clark Handy.

• 31 Comments

Inbound Customer Service Associates for Automotive Account (Commonwealth)
(National Capital Reg – Commonwealth, Quezon City)
REQUIREMENTS:
* Applicant should have completed at least 2 years of college.
[...]

• 55 Comments

Financial and Sales Service Associate
(National Capital Reg – ORTIGAS)
REQUIREMENTS:
* Applicant should have completed at least 2 years of college.
* Good to Above Average [...]

• 0 Comments

Customer Care Representative (Voice) – Banawa, Cebu City, Cebu
Applicant should have completed at least 2 years of 1 college course.
Good command of oral and written English
Courteous with strong customer service orientation and solid problem solving skills
Dependable and keen on details
Good listening and responding skills
Good sales orientation
Comfortable offering upsells and giving rebuttals
Ability to deal with irate [...]

• 31 Comments

Employee Relations Associate (Makati)
(National Capital Reg – Makati City)
* Handle ER related matters such as site events, rewards and recognition, internal communication etc.
* Three to six months work experience, not necessarily [...]

• 6 Comments

Team Leader for an Outbound Collections Account (ORTIGAS)
(National Capital Reg – Ortigas)
* This position is responsible for supporting, coaching, developing and supervising a group of employees in a Service Center/Operations environment. The Team Leader is responsible for meeting all daily and monthly production [...]

• 11 Comments

Recruitment Officer (Operations) – Commonwealth
(National Capital Reg – Commonwealth)
* Promotes an atmosphere of open communication and coordination within the Recruitment group
* Strives for optimum performance of all team members in all [...]

• 2 Comments

Reports Analyst (Makati)
(National Capital Reg – Makati City)
* Responsible for the daily production of reports; special report inquiries and related distribution.
* Produce ad hoc reports, trending data, and respond to client [...]

• 1 Comment