IT Support Staff (National Capital Reg – Quezon City) Requirements: * Candidate must possess a Bachelor’s/College Degree in Computer Science/Information Technology or any other equivalent course * Preferred skills: Networking, TCP/IP, VoIP, IIS, Apache & PBX * Preferably with 2 years of working experience in the related field * Dynamic, Analytical and able to work [...]

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Senior Manager, Sales and Solutions Support (National Capital Reg – Libis, Quezon City, Eastwood City) KEY RESPONSIBILITIES: Help to develop, build and implement the business plan and strategy for creating an offshore BPO portfolio that will generate highly profitable multi-million dollar customer revenues. Build a high-performance team in the Philippines that can support high-touch data [...]

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Workforce Analyst / Real Time Coordinator (National Capital Reg – Quezon City) Responsibilities: Responsible for managing a staffing plan to ensure the call center is appropriately staffed. Developing employee schedules for shifts and rotations. Reporting staffing needs and performance. Monitoring intra-day work volume (calls and work time). Ensures client/customer goals are met by analyzing work [...]

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CONTACT CENTER AGENTS (Quezon City and Bulacan) Qualifications: -Minimum 2 years in College or graduate of vocational course -Typing speed of at least 35 wpm -Must have excellent English – verbal and written communication skills -Customer-service oriented -Able to work shifts -Willing to work in either Quezon City or Bulacan We offer a competitive compensation [...]

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MEDICAL TRANSCRIPTIONIST (National Capital Reg – Quezon City) Requirements: * 1 year minimum experience as a medical transcriptionist * Can attain at least 95% accuracy * Proficient in English language/grammar IBIZ OUTSOURCE TECHNOLOGY INC. BPO- MEDICAL TRANSCRIPTION SERVICES Unit 19, 3rd Floor TOPY’S PLACE BLDG., INDUSTRIA COR. ECONOMIA STS., LIBIS , QUEZON CITY CONTACT PERSON: [...]

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200 CUSTOMER SERVICE REPRESENTATIVES FOR A PIONEER ACCOUNT (Quezon City – NCR) IBM Business Services, Inc. are looking for Call Center professionals who want to take on exciting and challenging roles in various HR facets, such as Compensation, Benefits, Payroll, Expatriate and Relocation Services, Employee Data Management, and HR Information Systems. Requirements * Must have [...]

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HRD Recruitment Associates (Project Based) (National Capital Reg – Libis, Quezon City) Requirements: * Excellent communication skills, computer literate * Candidate must possess at least a Bachelor’s/College Degree in Psychology, Human Resource Management or any related field * Schedules/administers preliminary interviews for applicants * Prepares weekly recruitment updates * With pleasing personality * Applicants must [...]

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Productivity Assurance Coordinator * The Productivity Assurance Coordinator (PAC) ensures maximum productivity on the floor by monitoring service levels, percentage of calls answereed versus calls required, call arrival patterns, AUX usage, adherence to staffing requirement and other pertinent data. REQUIREMENTS: * Must have completed at least 2 years of College. * Must have at least [...]

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Program Manager for Inbound Sales (National Capital Reg – Quezon City) Responsibilities: * • Responsible for process standardization, documentation and communication of inbound sales implementation plans. * • Responsible for identification of areas for improvements and will assist in the development of training programs to enhance the operation. * • Coordinate with the different business [...]

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CUSTOMER SERVICE REPRESENTATIVE – (AUSTRALIAN TELECOM ACCOUNT-PREDOMINANTLY DAYSHIFT) (National Capital Reg – Eastwood City) Requirements: * Candidate must possess at least a Bachelor’s/College Degree in any field. * Candidate must have at least 5 months call center experience * Required language(s): English. * Applicants must be willing to work in Eastwood City,Libis,Quezon City. * Applicants [...]

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