Reports Analyst
(NCR – Alabang)
Job Description:
* Roll out daily, weekly, monthly, and yearly reports on all Call Center metrics and ensure, together with the Quality Assurance Team, that all reports will be completely and accurately prepared on time.
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Language Trainer
Job Description:
* Training and Development
o Create competency based training materials
o Extracting calls for observation
o Create, maintain and update Area Training [...]