Call Center Jobs in the Philippines
Wanted: Telemarketer
Author: Call Center Agent, Category: Broadcore Philippines, Mandaluyong
Telemarketer
(National Capital Reg - Mandaluyong City)
Qualifications:
* At least 2 years telemarketing experience in a call center servicing North American clients.
* Excellent English communication skills, familiarity with American English preferred.
* Has excellent client handling skills.
* Can work with minimum supervision and with excellent voice quality.
* Fast Learner, self motivated, a team player, patient and can thrive in a multi-tasking environment.
* Previous experience selling telecommunications services/devices would be an advantage.
* Must be willing to work the graveyard shift.
Email your Resume to info@broadcore.com
Broadcore Philippines Incorporated
Unit 4501 Summit One Office Tower, 530 Shaw Boulevard Mandaluyong City
Phone Number - (632) 7174613
Fax - (632) 7174613
http://www.broadcore.com
System Administrator
Author: Call Center Agent, Category: Brady Philippines, Mandaluyong
System Administrator
(National Capital Reg - Mandaluyong)
Responsibilities:
* -Monitor SAP and BW subsystems,batch jobs,output,message,queues,system dumps,transactional websites and SAP bolt-on applications.
* -Manage IBM OS/400 ptf’s,SAP support packs and kernel updates
* -Define and mange printers.
* -Administer password unlocks and reset request.
* -Perform 1st level troubleshooting for Infrastructure and Systems (ie. SAP landscape,Microsoft Window Server,Window XP,Network Connectivity)
* -To escalate to high level support if problem identified cannot be resolved
* -Coordinate with the local IT team members and supervise on appropriate downtimes needed for faulty equipment replacements, vendor on-site troubleshooting and vendor on-site installations.(i.e. situations that require a downtime or will cause any interruptions to the Manila normal operation hours of 10 pm to 7am)
* -To work with the local IT team members to carry out preventive checks on the Manila infrastructure so as to ensure business will have a lesser possibility of encountering issues that will disrupt the operations.
* -Assist with restore of data request.
* -Respond to IT tasks assigned according to SLA and on-call escalation schedule.
* -Assist with the daily backup procedures and ensure that backups are completed.
* -
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication) or equivalent.
* Required skill(s): CCNA, IBM I series, SAP.
* Preferred skill(s): IBM I series
* Required language(s): English.
* Preferred language(s): Filipino.
* Good knowledge in Microsoft Servers Operation System, Microsoft Client Operation System and Hardware
* Some knowledge of using IBM Ops Navigator Tool
* Some knowledge of SAP’s Solution Manager
* Good Troubleshooting and problem analytical skills
* Client focus, good inter-personal & communication skills
* At least 3 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Mandaluyong.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent.
* Full-Time positions available.
3//f Worldwide Corporate Centre (formerly Star Mall Annex) Shaw Boulevard Mandaluyong 1552
Sourcing Specialist - Marketing Recruitment (Shaw)
Author: Call Center Agent, Category: Mandaluyong, eTelecare
Sourcing Specialist - Marketing Recruitment (Shaw)
(National Capital Reg - Shaw Blvd., Mandaluyong City)
Responsibilities:
* -meets and exceeds the increasing hiring requirements of eTelecare Global Solutions
* -coordinates and manages relationships with search firms and schools for potential candidates for employment
* -manages, tracks, and distributes applications to the Recruiting Department
* -recommends sourcing activities based on yield rate and cost vs. projected successful hires
* -generates MS PowerPoint and Excel reports and presentations
* -generates post-activity reports to track the status of applications endorsed to the Recruiting Department and the effectiveness of sourcing strategies
* -administers job fairs and campus talks
* -plans, manages, and executes advertising and sponsorship strategies
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in Human Resource Management, Marketing, Art/Design/Creative Multimedia, Advertising/Media, Humanities/Liberal Arts or equivalent.
* Required skill(s): Database Management, English Communication Skills, MS PowerPoint/Excel, Project Management.
* Preferred skill(s): Graphic Arts, Web Application Literacy, Budget Forecasting.
* At least 6 months of working experience in the related field is required for this position.
* Applicants must be willing to work in Shaw Blvd.,Mandaluyong City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 yrs experienced employees specializing in Human Resources or equivalent.
* Full-Time positions available.
We encourage all interested candidates to apply through our on-line application process. Applying on-line will help us process your application faster. Please visit our website: www.etelecarecareers.com .
Bid Desk Specialist
Author: Call Center Agent, Category: Mandaluyong, OSRP
Bid Desk Specialist
(National Capital Reg - Mandaluyong City)
Responsibilities:
* Job Responsibilities
* • Motivate and coach Bid Specialists on ways to maximize profitability and goals as well as personal development.
* • Provide timely reporting on close profitability analysis, close rate and other key metrics
* • Insure professionalism, a strong work ethic, and other basic tenets for productive teams development
* • Associate Bid Requests with all possible promotions and vendor pricing programs and suggest the highest dollar value available from the various programs
* • Review opportunities to ensure we are maximizing profitability
* • Reconcile allocated funding vs. claimed funding
* • Process Bid Claims with Vendors and Distributors
* • Work with Sales Reporting to process claimed funds and ensure accurate payouts
* • Provide additional administration support as required
Requirements:
* Education
* • Minimum 4-year college degree – preferably in accounting, auditing or financial discipline or business administration.
* Skills
* • Experience with managing or supervising large dynamic teams
* • Background in budget, accounting or finance preferred
* • Experience in Logistics or purchasing also a plus
* • Strong financial analytical skills
* • Strong Excel and MS Office skills
* • Excellent communication skills
* • Ability to multi-task and work well under pressure
* • Accurate with detail, specifics, and good organization skills
* • Can manage competing demands realistically and with ease
* • Excellent time management skills and works well independently or as part of a team
We need to hire qualified applicants immediately, please bring your resume with 2X2 pictures and visit our office Monday to Friday from 6 am until 4 pm for quick processing of your application.
Before applying, please visit our website at www.pcmall.com to learn more about us.
OSRP, LCC
2nd/F, Edsa Central Pavilion Bldg.,
Edsa Corner United St., Greenfield District,
Mandaluyong City,
National Capital Reg *
Telephone: 6673801 ext-7882 Fax: 6870452
Outbound Sales Agents - US Campaign
Author: Call Center Agent, Category: Mandaluyong, Winsource Solutions Inc.
Outbound Sales Agents - US Campaign
(NCR - Mandaluyong City)
Responsibilities:
* Candidates will be handling a US outbound (Business to Business) Campaign.
* Candidates should be familiar on handling internet ads/postings.
Requirements:
* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in Business Studies/Administration/Management, Marketing, Mass Communications or equivalent.
* Preferrably with 6 months call center exposure with an outbound/sales US campaign.
* Excellent skills in customer service.
* Excellent skills in selling, promotional campaigns.
* Preferrably with sales experience.
* Excellent English communication skills.
* Must be willing to work on the night/graveyard shift.
* Applicants must be willing to work in Mandaluyong City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 50 Full-Time positions available.
Please walk into our office and be ready to be interviewed. Bring a copy of your updated resumé, a valid ID and be in smart casual attire.
Visit us at: WINSOURCE SOLUTIONS
14/flr. Robinson’s Cybergate Tower 1
Pioneer cor. EDSA, Mandaluyong City
Contact us at: 667-3838 ext. 8116
Look for Mhalou or Jina
Manager - Six Sigma
Author: Call Center Agent, Category: IBM Daksh, Mandaluyong
Manager - Six Sigma
(National Capital Reg - Makati City, Mandaluyong)
Responsibilities
* Function as primary Six Sigma leader and key resident subject matter expert regarding Six Sigma initiatives tied directly to strategic business unit objectives and operations strategy
* Develop & conduct the Six Sigma training programs.
* Lead and manage BU-wide Black Belt Projects.
* Mentor Six Sigma Projects.
* Retain talent by proactively engaging with people and provide coaching to ensure development of direct reports.
* Define job responsibilities, supervise and review performance on an ongoing basis.
Requirements
* Candidate must possess at least a Bachelor’s/College Degree in any Engineering course or equivalent
* Required language(s): Filipino, English
* Candidate must be Six Sigma Black Belt Certified
* Must have experience in leading and mentoring Six Sigma projects. Preferrably in a Call Center environment.
* Must have experience in conducting Six Sigma Training.
* Must be able to successfully manage multiple projects simultaneously
* Excellent interpersonal, organizational, mediation and negotiation skills.
* Strong and effective verbal and written communication skills.
* At least 5 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Makati City and Mandaluyong.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Assistant Manager / Managers specializing in Process Design & Control/Instrumentation or equivalent.
* Must be willing to work on shifting basis
* Full-Time positions available.
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Blvd., Mandaluyong City
Recruitment Hotline (02) 840-6020
Account Specialist/Level 2 Outbound Agents
Author: Call Center Agent, Category: Mandaluyong, Winsource Solutions Inc.
Account Specialist/Level 2 Outbound Agents
(Mandaluyong City - NCR)
Requirements:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in Marketing, Secretarial, Property Development/Real Estate Management, Mass Communications, Education/Teaching/Training, Others or equivalent./at least 2nd year college.
* Required skill(s): Communication Skills, Negotiation Skills, Selling Skills.
* Required skill(s): Selling skills,promotional skills,exposed on an outbound campaign.
* Preferred skill(s): assertive, pro-active, team-player.
* Required language(s): English
* Must have a call center exposure preferrably on sales or outbound campaigns for 4 mos.and up.
* Applicants must be willing to work in Mandaluyong City.
* Applicants should be Filipino citizens or hold relevant residence status.
* 30 Full-Time positions available.
Be part of our company that provides attractive compensation and excellent training for qualified applicants.
For this URGENT need, interviews will be from Mondays to Fridays from 9 am to 3pm (one-day processing).
Please walk into our office and be ready to be interviewed. Bring a copy of your updated resumé, a valid ID and be in smart casual attire.
WINSOURCE SOLUTIONS
14/flr. Robinson’s Cybergate Tower 1
Pioneer cor. EDSA, Mandaluyong City
Contact us at: 667-3838 ext. 8116
Look for Mhalou or Jina
Business Development Specialist
Author: Call Center Agent, Category: Mandaluyong, Winsource Solutions Inc.
Business Development Specialist
(Mandaluyong City - NCR)
Winsource Solutions are in need of professionals in the field of Business Development / Client Acquisition with the following qualifications:
* Bachelor’s degree in any related field
* at least 2 years exposure in the Call Center industry, with one 1 year experience doing telemarketing (client acquisition) in foreign markets
* Must have a background in call center operations
* Must be process oriented and organized
* Excellent Oral and written Communication skills
Successful applicants may be endorsed to either local or international clients. Grab this opportunity now by immediately sending your resume to careers@winsourcesolutions.com
Winsource Solutions, Inc.
14/F Robinsons Cybergate Tower I, Pioneer St. Mandaluyong City
Contact Numbers: 667-3838 or 0917-8849165
www.winsourcesolutions.com
Peoplesoft Professionals
Author: Call Center Agent, Category: Mandaluyong, Winsource Solutions Inc.
Peoplesoft Professionals
(National Capital Reg - Mandaluyong City)
Requirements:
* At least a Bachelor’s/College Degree in any field.
* At least 2 years work experience using Peoplesoft Enterprise Tools (PeopleTools); knowledge in Kronos is an advantage.
* Must have strong English communication skills.
* Must have very good business analysis skills.
* Ability to lead a team is an advantage.
* Ability to speak and/or write in other major languages is an advantage.
* Required language(s): English.
Successful applicants may be endorsed to either local or international clients. Grab this opportunity now by immediately sending your resume to careers@winsourcesolutions.com.
Need more information? Feel free to contact us!
Contact Numbers: 667-3838 or 0917-8849165
or log-on to WinSource website:
www.winsourcesolutions.com
Inbound Account Executives
Author: Call Center Agent, Category: Mandaluyong, OSRP
Inbound Account Executives
(NCR - Mandaluyong)
Job Duties
Inbound Account Executives field 40 to 60 inbound calls per day from our customers. These calls are driven from both catalog and web/email advertising about our products and deals. You will assist the customer in making a purchase, adding on to the order and making sure you provide service before, during and after the sale
Qualifications
* Two or four year degree
* Phone Sales experience (Call Center)
* Professional communication skills both written and verbal
* Knowledge of computers (Understand MS application and computer basics)
* Retail experience a plus
* Customer Service skills
* Ability to work in a fast paced environment with multiple tasks.
Training
There is a training class before starting on the phones to learn our programs for phone order entry. We also offer ongoing training from both manufacturer reps as well and our own to improve quality of service and sales overall.
We need to hire qualified applicants immediately, please bring your resume with 2X2 pictures to our office Monday to Friday from 6 am until 4 pm for quick processing of your application or submit your resumes via email:
E-mail address: osrp@pcmall.com
OSRP, LLC (A subsidiary of PC Mall)
2nd Floor, Edsa Central Pavilion Bldg.
Edsa corner United St., Mandaluyong City
Or call 632-667-3801 ext 7380 and look for Loi Torio