Training Specialist – Clark
(Clark – Pampanga)
RESPONSIBILITIES:
* Be proficient in training and successfully graduating knowledgeable trainees.
* Become certified in training curriculum and facilitate service training classes.
* Complete routine administrative tasks.
* Become familiar with NCO policies/ guidelines.
* [...]

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CCT is a leading provider of offshore call center services. CCT employs over 2,500 agents at its contact center campus in the Philippines and serves over 80 well-known clients. Key services include; inbound customer service, technical support, sales, sales support, account inquiries and billing support, back office processing, email and webchat support.
Visit CYBER CITY TELESERVICES [...]

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Manager On-Duty
(Central Luzon – Clark,Pampanga)
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
OPERATIONS
• Trend phone, electronic ticket, chat, and email flow patterns in real-time to identify and isolate possible outages.
• Trend types of contacts and problem resolutions using the Client provided ticketing system.
• Open Trouble Tickets with the National Network Operation Centers [...]

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Network / Systems Engineer
( Makati City or Clark,Pampanga)
Requirements:
• Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Information Technology or equivalent.
• Required skill(s): Cisqo & Avaya
• Required language(s): English, Filipino
• At least 3 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in Makati [...]

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DESKTOP SUPPORT ENGINEER
(National Capital Reg – Makati City,Clark Field Pampanga)
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
* At least 3 year(s) of working experience in the related field is required for [...]

• 0 Comments

Sutherland Global Services
Program Supervisor (for Clark, Pampanga)
(Central Luzon – Clark,Pampanga)
Requirements:
* General Description of Job Duties – The Supervisor is responsible for leading a team of Customer Services Agents (CSR’s) who respond to client’s customer inquiries via telephone and/or email. The Supervisor is ultimately responsible for the outcome and results of the [...]

• 34 Comments