IT Support Staff (National Capital Reg – Quezon City) Requirements: * Candidate must possess a Bachelor’s/College Degree in Computer Science/Information Technology or any other equivalent course * Preferred skills: Networking, TCP/IP, VoIP, IIS, Apache & PBX * Preferably with 2 years of working experience in the related field * Dynamic, Analytical and able to work [...]

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Senior Manager, Sales and Solutions Support (National Capital Reg – Libis, Quezon City, Eastwood City) KEY RESPONSIBILITIES: Help to develop, build and implement the business plan and strategy for creating an offshore BPO portfolio that will generate highly profitable multi-million dollar customer revenues. Build a high-performance team in the Philippines that can support high-touch data [...]

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Training Specialist – Clark (Clark – Pampanga) RESPONSIBILITIES: * Be proficient in training and successfully graduating knowledgeable trainees. * Become certified in training curriculum and facilitate service training classes. * Complete routine administrative tasks. * Become familiar with NCO policies/ guidelines. * Learn & demonstrate understanding of key performance indicators. * Become familiar and interact [...]

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HELPDESK ANALYST (National Capital Reg – Quezon City) Requirements: * BS or AS degree in Information Systems or related course. Information Systems or related field, or 2 yrs of help desk / technical support experience. * • Excellent analytical, interpersonal, and communication skills (verbal and written). * • Proven experience with troubleshooting principles, methodologies, and [...]

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Workforce Analyst / Real Time Coordinator (National Capital Reg – Quezon City) Responsibilities: Responsible for managing a staffing plan to ensure the call center is appropriately staffed. Developing employee schedules for shifts and rotations. Reporting staffing needs and performance. Monitoring intra-day work volume (calls and work time). Ensures client/customer goals are met by analyzing work [...]

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Help Desk Analyst – Cubao (National Capital Reg – Quezon City) * Ensures customer satisfaction by responding to calls to the Help Desk. Logging all customer questions and problems and track the same through resolution * Conducts 1st level problem determination using documented procedures and available tools—and creates documentation/job aids for future use as needed. [...]

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Inbound Customer Service Associates for Automotive Account (Commonwealth) (National Capital Reg – Commonwealth, Quezon City) REQUIREMENTS: * Applicant should have completed at least 2 years of college. * Good to Above Average English Communication Skills * Dependable with proficient attention to detail. * Applicants must be willing to work in Commonwealth * Willingness to rotate [...]

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MEDICAL TRANSCRIPTIONIST (National Capital Reg – Quezon City) Requirements: * 1 year minimum experience as a medical transcriptionist * Can attain at least 95% accuracy * Proficient in English language/grammar IBIZ OUTSOURCE TECHNOLOGY INC. BPO- MEDICAL TRANSCRIPTION SERVICES Unit 19, 3rd Floor TOPY’S PLACE BLDG., INDUSTRIA COR. ECONOMIA STS., LIBIS , QUEZON CITY CONTACT PERSON: [...]

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200 CUSTOMER SERVICE REPRESENTATIVES FOR A PIONEER ACCOUNT (Quezon City – NCR) IBM Business Services, Inc. are looking for Call Center professionals who want to take on exciting and challenging roles in various HR facets, such as Compensation, Benefits, Payroll, Expatriate and Relocation Services, Employee Data Management, and HR Information Systems. Requirements * Must have [...]

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Call Center Agents with exp. – Compensation at least 25t (National Capital Reg – Quezon City) Requirements: * Candidate must be a degree holder. * Required skill(s): computer skills. * Applicants must be willing to work in Quezon City. * Applicants should be Filipino citizens or hold relevant residence status. * Must have at least [...]

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