Call Center Jobs in the Philippines
Supervisor for Customer Service (Sucat)
Author: Call Center Agent, Category: Paranaque, Sucat, Teleperformance
Supervisor for Customer Service (Sucat)
(National Capital Reg - Sucat, Parañaque City)
REQUIREMENTS:
* Extremely outgoing personality.
* Very motivated and with good sales presentation skills.
* Highly flexible.
* Highly Customer Service Oriented.
* Excellent communication skills.
* Adept in using Internet Explorer.
* Experience in Financial CS, preferred.
* Applicants must be willing to work in Parañaque City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* Full-Time positions available.
Website: http://www.teleperformance.ph
Workforce Manager
Author: Call Center Agent, Category: Teleperformance
Workforce Manager
(National Capital Reg - Mandaluyong City)
REQUIREMENTS:
* Strong quantitative and analytical skills.z
* Must be proficient with Excel and have a strong working knowledge of Windows based programs.
* Must be able to multi-task, be detail oriented and possess strong organizational skills.
* Ability to adapt and excel as a team player in a fast-paced and change-oriented environment.
* Excellent interpersonal and written communication skills.
* Ability to provide leadership, direction, motivation and build high performing teams.
* Ability to work under pressure, meet deadlines and be accountable for the performance of others.
* Demonstrates competency in dealing with all levels of employees and management.
* 5+ years experience in a large inbound multi-site contact center preferred.
* 3+ years experience performing forecasting, scheduling and intra-day staff management functions in a multi-site inbound contact center preferred.
* Experience with Workforce Management software (Blue Pumpkin, eWFM, IEX, etc.) preferred.
* Experience with Avaya CMS or comparable systems preferred.
* College degree (business, math, statistics) preferred.
Teleperformance Global Telemarketing and Teleservices Solutions
Pavillon Mall EDSA Central Mandaluyong City
Fax: (02) 637-7111 loc. 323
Website: http://teleperformance.ph
Quality Assurance Analyst
Author: Call Center Agent, Category: Mandaluyong, Teleperformance
Quality Assurance Analyst
(National Capital Reg - Mandaluyong City)
REQUIREMENTS:
* Previous QA experience preferred.
* Ability to analyze and solve complex technical issues.
* Strong communication skills (Verbal and written skills).
* Strong troubleshooting and problem solving skills.
* Strong attendance record.
* Current on technical issues.
* Ability to work independently.
* Professional demeanor.
* Must have an experience in Microsoft Office.
* Must show exemplary quality scores throughout tenure as an agent.
* Ability to perform other related duties and assignments as required and as assigned by Supervisor or Manager.
* Must demonstrate good attitude and the ability to work as a team player.
* Ability to multi-task.
* Willing to work a flexible schedule.
* A+ certification or equivalent industry experience preferred.
Please visit Teleperformance Website for more.
ACCOUNT MANAGER (Bacolod site)
Author: Call Center Agent, Category: Bacolod, Teleperformance
ACCOUNT MANAGER (Bacolod site)
(Western Visayas - Bacolod City)
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Applicants must be willing to work in Bacolod City.
* Two (2) years working experience in a Call Center Operations Environment or Project Management Team.
* Three (3) years technical background os an advantage.
* Experience in group dynamics and organization.
* Excellent Written and Verbal Communication skills.
* Ability to multi-task - can implement simultaneously projects in a timely manner and successfully meet program objectives.
* Strong process flow management skills.
* Strong negotiation and problem solving skills.
* Excellent presentation skills.
* Detail-oriented.
* Team player.
* Sales experience is an advantage.
* Proficient in Microsoft Office.
Visit their website for more: http://www.teleperformance.ph/
Communications Specialist - Bacolod Site
Author: Call Center Agent, Category: Bacolod City, Teleperformance
Communications Specialist - Bacolod Site
(Western Visayas - Bacolod City)
REQUIREMENTS:
* Applicants must be willing to work in Bacolod City
* Fluent in English and must have an American accent (should be a strong communicator)
* Candidate must possess at least a Bachelor’s/College Degree preferably major in English
* Must hae experience in teaching Communication
* Must have excellent written communication skills
* Must have an understanding of Adult Learning Principles (Facilitating Learning for Adults)
* Must be proficient in MS Excel
* Ready to work any shift; flexible and can handle multiple on-going tasks under tight deadlines and strict client review
* Must possess excellent people skills
* Creative, proactive, driven, and works under minimal supervision
* Detail-oriented and must possess strong organizational skills
For more please Visit their website at http://www.teleperformance.ph/
Adminsitrative Assistants
Author: Call Center Agent, Category: Teleperformance
Administrative Assistants
( Makati City)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Excellent verbal and written communication skills.
* Excellent skills in Microsoft Word, Excel, Powerpoint and Outlook.
* Can handle multi-tasking.
* Willing to work on shifting schedules.
* Previous experience as Admin. Asst is definitely an advantage.
* Extroverted, energetic personality.
* Ability to multitask.
* Time management skills.
* Internet savvy.
* Strong attention to detail.
* Excellent organizational skills.
Visit their website at http://www.teleperformance.ph
ACCOUNT MANAGER (Bacolod site)
Author: Call Center Agent, Category: Bacolod City, Teleperformance
ACCOUNT MANAGER (Bacolod site)
(Western Visayas - Bacolod City)
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Applicants must be willing to work in Bacolod City.
* Two (2) years working experience in a Call Center Operations Environment or Project Management Team.
* Three (3) years technical background.
* Experience in group dynamics and organization.
* Excellent Written and Verbal Communication skills.
* Ability to multi-task - can implement simultaneously projects in a timely manner and successfully meet program objectives.
* Strong process flow management skills.
* Strong negotiation and problem solving skills.
* Excellent presentation skills.
* Detail-oriented.
* Team player.
* Sales experience is an advantage.
* Proficient in Microsoft Office.
For more visit Teleperformance website