Aside from this, Cebu prides itself of an entrepreneurial, independent culture, which empowers its people to recognize and seize the opportunities that come along. Cebu also has a workforce geared towards non-agricultural lines, such as ITs, BPOs, medical, education, and the arts, and its employers in these industries are sought-after in the Philippines and around the world.

Watch out for our job listing for Cebu, Davao and the rest of the Visayas and Mindanao.

Qualifications:
* At least 2 years telemarketing experience in a call center servicing North American clients.
* Excellent English communication skills, familiarity with American English preferred.
* Has excellent client handling skills.
* Can work with minimum supervision and with excellent voice quality.
* Fast Learner, self motivated, a team player, patient and can thrive in a multi-tasking environment.
* Previous experience selling telecommunications services/devices would be an advantage.
* Must be willing to work the graveyard shift.

Email your Resume to info@broadcore.com

Broadcore Philippines Incorporated
Unit 4501 Summit One Office Tower, 530 Shaw Boulevard Mandaluyong City
Phone Number - (632) 7174613
Fax - (632) 7174613
http://www.broadcore.com

Requirements:
* Candidate must possess a Bachelor’s/College Degree in Computer Science/Information Technology or any other equivalent course
* Preferred skills: Networking, TCP/IP, VoIP, IIS, Apache & PBX
* Preferably with 2 years of working experience in the related field
* Dynamic, Analytical and able to work with minimal supervision
* Willing to work on shifting schedules

Interested individuals may apply personally or send resume to:
iTouchpoint Softech, Pvt. Ltd.
22/F IBM Plaza, Eastwood City Cyberpark
Libis, Quezon City
Tel. No.: (632) 339-7900 local 112
Email: amadea.chua@rp.itouchpoint.com

Responsibilities:
* Responsible for processing customer inquiries by proceeding through appropriate work flows determined by questioning and listening.
* The candidate will also be responsible for resolving financial and non-financial customer inquiries (e.g. billing explanations and account maintenance).
* The position also entails recognizing sales opportunities based on system generated flags which includes determining how to incorporate sales into call conversation; asking questions to learn about customer preferences directly related to Chase Products and services, introducing program to be sold, explaining features and benefits and how it addresses account holder’s preferences or concerns, enrolling the customer in the program or transfers them to the correct department and confirms acceptance of product or service.
* The candidate will also be required to explain disclosures and product/service provisions and will also be responsible for tracking and identifying the reasons for sale/ no sale; dispositions the sale

Requirements:
* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required language(s): English.
* At least 1 years of call center experience is required for this position.
* Applicants must be willing to work in Makati City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Full-Time positions available.

To apply, complete the online application on the link below and wait for a phone interview.

APPLY NOW

KEY RESPONSIBILITIES:
Help to develop, build and implement the business plan and strategy for creating an offshore BPO portfolio that will generate highly profitable multi-million dollar customer revenues.

Build a high-performance team in the Philippines that can support high-touch data entry, mining and analysis tasks, and various other projects as requested by internal customers.

Develop strong infobroker competencies allowing us to offer data and competitive research solutions.

Develop a deep understanding of the offshore BPO industry and market segment and leverage this knowledge to create new and innovative opportunities.

Work closely with global team members and business owners to establish target account strategies across verticals, and utilize these strategies to penetrate existing key accounts with the new solutions offerings.

Establish key relationships with decision makers at top Fortune 500 companies, and leverage these relationships to drive the end-to-end sales cycle process - including lead generation, qualification, Request for Proposal (RFP) response management, pricing development, proposal presentation and negotiating deal closing.

Communicate on a regular basis with the local staff, site management and senior management regarding objectives, priorities, targets, plans and accomplishments.

Develop and analyze key metrics to measure the success and effectiveness of business programs, and report the results to stakeholders on a regular basis.

Assist with special projects and other duties as assigned.

MINIMUM QUALIFICATIONS:

Bachelor’s degree in Business Management or equivalent field required; the ideal candidate will have an MBA.

Minimum of 5 years experience in the BPO and/or Customer Care industry, with P&L responsibilities and driving profitable revenue growth.

Previous experience working with a structured process excellence system – e.g., Six Sigma, Lean process design, value stream mapping, etc.

Strong working knowledge of BPO applications, technologies and key performance indicators.

High degree of verbal and written English communication skills, rational persuasion and negotiating
aptitude, and the ability to effectively and concisely present information at all levels of the organization and to the general public.

Ability to develop, analyze and interpret financial reporting, legal agreements, complicated pricing structures and business modeling.

Demonstrated senior management leadership skills – i.e., ability to build high performance teams, manage large operations, motivate employees to exceed performance initiatives, and posses a strong understanding of the organizational and financial elements of a business operation.

Demonstrated ability to manage multiple projects leading technical and development teams, and working with peers in a cross-functional setting.

Innovative fast learner with an entrepreneurial spirit and the ability to react quickly and take advantage of changing business conditions.

Willingness and ability to work in a multi-cultural environment and to travel internationally.

Please email your detailed resume to career@arvatophilippines.com

Check their website http://www.arvatophilippines.com

Requirements:

- Call Center experience in an international account is a must
- Experience in a telecommunications (mobile) account is an advantage
- Must have completed at least 2 years in college
- Excellent written and verbal English communication skills
- Able to carry out various work flow procedures such as payment processing, complaint escalation, registration, renewal and debt collection
- Experience in sales or upselling is an advantage
Required language(s): English.

Orchid Cybertech Services, Inc.
21F Robinsons Equitable Tower,
ADB Ave. Ortigas, Pasig
Send your resume to ocsi_recruit@tpg.com.au

* Your primary role is to support the Support Team in accomplishing automated report templates for all programs that will ensure accuracy and timeliness of reports and in creating proposals and recommendations for performance improvement projects for all programs.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Information Technology or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Marketing/Business Development or equivalent.
* Full-Time positions available.

ePERFORMAX Contact Centers Corporation
3rd Floor of the BPI Buendia Center, Sen. Gil Puyat Ave. (formerly Buendia),
Makati City (beside Pacific Star Bldg.)
Tel: 490.22.88
e-mail your resume to yourcareer@eperformax.com

In this connection, Director Sabulao is inviting the media people through the Philippine Information Agency, who were invited last year and have signified their intention to avail of the programs or courses under the PGMA Training for Work Scholarship Project.

Director Sabulao disclosed that TESDA can arrange a special schedule for the media people who are willing to avail of the program. They can enroll either in the Finishing Course for Call Center Agents or Korean Language Course at the Language Skills Institute - Regional Training Center.

The PGMA Training for Work Scholarship Program was launched by President Arroyo in May of 2006 as tribute to the Filipino worker who needs more training in order to be employed. This program which is being implemented nationwide through the TESDA is hoped to make possible employment for Filipino workers.

Media practitioners who are interested to enrol may call the Regional Office of the Philippine Information Agency at telephone numbers 321-2029.

Other people who are interested may contact Ms. Elizabeth C. Canales, the TESDA PIO designate, at telephone numbers 321-4365 or 523-2660.

The Professional Regulation Commission (PRC) announces that 27,765 out of 64,459 passed the Nurse (First Timers, Repeaters, Removals) Licensure Examination given by the Board of Nursing in the cities of Manila, Baguio, Cagayan de Oro, Cebu, Davao, Iloilo, Legazpi, Lucena, Tacloban, Tuguegarao and Zamboanga last June 2008.

The result of examination with respect to one (1) examinee was withheld pending final determination of her liabilities under the rules and regulations governing licensure examinations.

Click here to download a copy of the list of Nursing Board Exam Results.

How many times have we heard stories of people being harassed and mugged on their way to and from work during late hours? The working force of call centers are constantly exposed to dangers like this because of all the bad elements that prowl the streets during the wee hours of the morning.

In the spirit of Labor Day this coming May 1, 2008, we would like to propose that Call Centers offer free shuttle services to night-shift employees for their own safety. The service won’t have to bring all of them home directly but at least drop them off in secure places that have decent lighting with access to public transportation.

If you believe in this, then please sign this online petition and forward to your friends. Thank you and mabuhay po kayong lahat!

Please help spread and sign the online petition here.