39 Responses

1. CSR

   February 16th, 2009 at 3:43 pm

   1

   Hiring cla ngaun sa DA. nakkatakot na mag apply uli don bka magtanggalan na nman uli…

2. James

   February 17th, 2009 at 10:20 am

   2

   Hi! We have a call center in Santa Rosa Laguna, those who are interested in applying you can send your resume to callcenterjobopening@yahoo.com

   We offer really good salary packages, and we have shuttle services suitable for those living in the south– Cavite, Alabang, Laguna, Batangas…

3. jifak

   February 18th, 2009 at 9:30 pm

   3

   ellow mr. jame? what is the addres of your callcenter company?

4. chool

   February 20th, 2009 at 6:51 pm

   4

   oh! really how true is that?

5. Dea

   February 26th, 2009 at 10:14 am

   5

   Hi everyone! iTouchpoint Softech Private Limited, a call center located at 22/F, IBM Plaza, Eastwood Libis, Q.C is currently looking for Customer Care Associates for the Directory Assistance account. If interested, you may drop by our office from Monday to Friday, 10am-4pm to apply. Please spread the word and refer your friends. Thank you!

6. Jay

   February 28th, 2009 at 4:51 pm

   6

   mr.james, i hope that is true.

7. former 118 118

   March 10th, 2009 at 10:27 am

   7

   used to work with the company before. training is good. but equipment sucks big time. avaya being used resembles an old xbbox model. people are okay. well not for some tl’s. most tl’s sucks like a****h*le. arrogant and with an ego as high as the building of rcbc. but some are okay. most esp the gay tl’s. they are cool and way accomodating. just be careful of the bond. i don’t know who came up with the idea of the stupid bond. and why you have to pay for it. they say it’s for the training and the facilities (like computer usage and electricity). just a tip if you want to get out once you are inside already. just always be late and absent. let the tl fire you for your attendance. then you don’t need to pay the bond. but if you resign properly with all the good reasons. like you have to take care of your child because of being sick. you get to pay the bond. it doesn’t make any Fu***cki** sense at all. the fu**cking bond is not even enough to compensate with the all irate and studip callers and not to mention the abuse language that you get from them. i resigned coz i have to take care of my son who was sick that time. what to do i get? nothing. no back pay. no anything. so to kgb. kill the fucking a-hole who implemented the bond. what happened to sta rose is just what you call “karma”. to those who would like to apply. go ahead. it’s your ass who’s on the line. i learned my leson well enough.

8. ravi dasari

   April 24th, 2009 at 7:33 pm

   8

   hi i’m a fucking indian who likes to fuck my fucking agents

9. jumpieskirt

   May 1st, 2009 at 8:25 pm

   9

   I don’t know if that is true myfriend told me that her tl convince her that its better to resign than to be terminated because of her stats…She don’t know what will happen next.But i heard that there are tl that are opportunist if that is the right word,,,they will test your integrity…if you don’t buy their maniac offer they will not let you be regularize…… now if that’s true until then Goodluck to the newbies

10. jumpieskirt

    May 1st, 2009 at 8:29 pm

    10

    So, that’s why her tl told her that it will be a secret to both of them now my friend is offered to work in a better call center but she’s now more careful….. Goodluck guys
    Don’t be stupid Guys Find a bEtter Job….

11. J?? Bulkyhair

    May 3rd, 2009 at 5:41 pm

    11

    Just think of it as an opportunity to find a BETTER job. Our job may be easy, but `hell you’re always at risk, lol. Apply lang kayo, pero sa DA ha! Kasi yun ang stable account. Just stay away from the fags na naninira ng ibang tao. baka mabiktima kayo. HAHAHA. Lalo yung mga loser na frustrated sa niligawan nila. HAHAHAHAHAHA. dami dun meron attitude problem eh..

12. Christian Mesa

    May 7th, 2009 at 4:06 pm

    12

    This is the WORST company if your planning to apply here. After LAYING OFF 600 guys, they again TEMPORARILY LAYED OFF 200 regular employees for 6 months (imagine guys with no work for 6 months).

    The WORST part of this TEMPORARY LAY OFF, It’s that your still attached to the company. If you choose to resign you will get NO SEPARATION PAY (boy they sure know how to CONSTRICT their employees neck’s ).

    Can you go on for 6 MONTHS with no work and by just relying on their SCREW headed superiors game plan to SAVE the COMPANY?
    (HEY YOUR PLAYING WITH PEOPLES LIVES HERE!).

    Get this, they were layed-off with NO 30 DAY HEADS UP!
    (VIOLATION OF THE LABOR CODE).

    You want to sue the company call this number 0906-510-7093.
    THERE IS NOW A CASE WAITING TO BE SERVED AGAINST THIS ANTI FILIPINO LABORER COMPANY.

13. ALEX LEE

    May 7th, 2009 at 4:09 pm

    13

    NOT A GOOD COMPANY. SPECIALLY STA. ROSA, PHILIPPINES.
    THEY JUST OUT OF NOWHERE LAY-OFF LIKE THEY HAVE NO HEART.

14. 2003-2007 employee

    May 10th, 2009 at 12:48 pm

    14

    I wasted my 5 years in this company and I am so glad I was out of there before their layoff started. I was a Team Leader earning the most of my salary at around P19,000. Just imagine, no employee seminars, no education at work, forced OTs and available VTOs just to save the company’s staffing cost. They are more on saving their own company profit rather than saving their educated, productive and high-integrity employees. Here you will find half-brained ACCMs, Team Managers who got promoted for their efforts in be-friending one of ACCM’s girlfriend. Team Leaders who are known to be liabilities and gets to seek promotion as well in way that they know–kiss assing. They don’t value people. They value productivity without etiquette. Especially that Indian bastard , Ravi Dasari, who can’t even express himself in english yet promotes English Only in the WHOLE building. If you want to know how working in hell feels, try working in this company.

15. 2003-2007 employee

    May 10th, 2009 at 1:12 pm

    15

    by the way, i just wanna say to all you members of management and the employees that they can turn around, to stop sugar-coating the issue. it was unfair. period. no more buts, no more explanations. paying this people 2 months after their termination is not even enough to pay for the negligence of your stupid HR forecasting. DA relies on their biggest provider, Sprint-Nextel, everyone in the Call Center Industry knows Sprint’s financial status and not long from now they will soon close. So don’t you guys believe their hollabaloos about strong accounts that they have. They are all bunch of loosers in the US. What more in the Philippines?

16. Indian Pana, Kakana kana

    May 12th, 2009 at 11:45 pm

    16

    To HR suck my dick

17. chris

    May 14th, 2009 at 12:40 am

    17

    ther s convergy’s nuvali, hiring! beside of kgb-phils, sta rosa. hehehe…

18. mhisty

    June 12th, 2009 at 11:30 am

    18

    hi! Im one of the employees here in the kgb SMS account, good thing im still here. Too carefull with my stats now coz i dont know what will happen next, yah it’s sad to know that the last lay off for thereg employees were not given a chance to transfer to DA account.
    There’s a rumour that SMS account will be dissolve soon. Haisst, any company here offering text support?

19. to 2003-2007 employee

    June 18th, 2009 at 5:46 pm

    19

    Are you sure you are from management? You don’t seem to know how the business is run. Forecasts are not made by HR.. they are made by workforce. Even a team lead knows that. Well, that being said, it’s a win-win situation for you and kgb that you left the company. It seems you don’t know what you’re talking about.

    I wonder how come everything about kgb is generalized. There are different accounts in kgb and these accounts have different cultures and different ways on how the business is run. How come I don’t hear anything bad regarding the UK account? Regarding the SMS account, is it THAT bad? If it is, then how come some CSRs are willing to go back even if the company “mistreated” them? A lot are hoping the volume picks up so they could go back. If they had a bad experience with SMS, then why do they want to go back. This shows that SMS was run well and is just unfortunate that volume didn’t go up as expected.

20. michelle

    July 2nd, 2009 at 10:41 pm

    20

    dami ko workmates ngaun na galing kgb..laki naman ng separation pay nila noh kht ilang months palang cla dun…ok na din!

21. alex crisani

    July 6th, 2009 at 11:01 am

    21

    The TEMPORARY LAY-OFF this company imposed without the 30 day notice is very much ILLEGAL.

    I did my own investigations and this company clearly violated the labor code.

    “Be it Temporary or not the employees are still entitled to the 30 day notice according to the labor law.”

    “What the company did is ILLEGAL”

    Given this facts straight from a lawyers mouth is an amazing discovery and did some digging up with DOLE, I found that kgb passed a letter of notice to DOLE just the morning of the said lay-off. Meaning the they laid off their employees first before they passed the notice of LAY OFF to DOLE.

22. blahblah 2004-2009

    July 7th, 2009 at 3:23 pm

    22

    to those ass kissing tm’s and tl’s of the company especially those US tract tm’s that hates their csrs doing petiks time but they themselves do most of the petiks specially doing ninja stuff like disappearing on the main floor without any reason just for some csrs to find them down at the lung center taking their fu**ing illegal breaks!that is sounfair for a company that always promotes precedence to be avoided your doing a good job!most of your tm’s specially that short haired bitch or whore,whose so loud and feeling,who has a habit of power tripping to those csrs whom she cant control in a way she want(for personal gain that is) fu** yo* whore!stop meddling on someone elses life stupid!mind your own business!for the management specially the ccm try to check your managementm team if they are doing what they are being paid for because the csrs who does all the hard work usually gets questioned for their stats but not this ass kissing tm’s!fire all your stupid TM’s specially that whore AS who gives the company a bad reputation by having relationships with a lot of other guys even if shes married!need i say names?huh?

23. vic

    July 10th, 2009 at 8:49 pm

    23

    hello guys, dont worry theres a lot of call center waiting for you…… thats life you really dont know what happened next

24. MKCC

    July 19th, 2009 at 6:55 am

    24

    hoy putang ina mo vic ayusen mo english mo bwiset! isa ka pa blah blah! hahahaha

25. MKCC

    July 19th, 2009 at 6:58 am

    25

    US tract amputa! Napakasimpleng salita hindi mo maspell ng maayos. Yung TM mo hindi galit kase mababa RTA mo. Galit yun kase ambobo mo mag english! “What street its on” or “I cant barely hear you” ka siguro? Hahahahaha!

26. literate

    July 31st, 2009 at 12:30 pm

    26

    i also have my bad experience with that company.. imagine we already done with the orientation then after that the one who’s conducting the orientation told us that we have to wait for a month til September to wait for the call.. what’s the matter with them… and the thing that really suck is they told that after we signed up for the contract.. its like they’re threatening us not to apply in other companies.. well all i wanna say is all you guys that is behind those issues (LAYOFF) AND THIS ONE.. die you blood sucker!!

27. angel

    August 5th, 2009 at 3:15 pm

    27

    hiring b cla ngaun sa sta rosa?

28. calendargirl83

    September 21st, 2009 at 3:39 pm

    28

    hey guyz didnt know may ganito pala dito… i used to be an agent at kgb sta. rosa DA account 4 1 yr… nangyari i had this medical problem doctor told me to rest atleast 2 weeks e sabi ng company dapat daw sabihin ng doctor 1month ang irest ko according to the kgb pra ma apply ako 4 proa e since 2 weeks lang ang sinabi ng doctor d inaprove ng kgb doctor ang mga medcerts at xrays ko lumabas tuloy na excessive absent ako just like ng nangyari sa friend ni jumpieskirt i was forced to resign instead daw ma term ako and it will be a secret daw? how stupid cud their company be? i mean sila na ata ang pinaka inconsiderate at walang kwentang company na alam ko d nila alam alagaan agent nila… there was even this time na pinapirmahan kami ng letter saying na payag kaming walang dagdag sahod, we had no choice but to sign… d nako magtaka if 1 day wala na call center industry ang kgb

29. Bentot

    September 29th, 2009 at 2:36 am

    29

    hahahaha… Im one of the fukng employee who got the award from kgb last feb 2009.. kgb kgb kgb118118… just try to apply.. hehehehehe I wish it will not happen again.. sa mga nawalan alam ko may mga nalipatan kayo na mas maganda kesa sa dati… hahahahahahahha.. ako din malayo nalipatan ko…. salamat

30. akiere

    October 17th, 2009 at 8:18 pm

    30

    nkakainis kgb!!! paasa as in!! sobra!!!

31. Charlene I.

    October 22nd, 2009 at 5:57 pm

    31

    OMG! I thought of applying there. LOL.

32. Reign

    November 4th, 2009 at 10:38 am

    32

    I used to have a TM who is so stupid to contact me to update me that my leave was not approved and I was marked absent for that shift. She could just send me an sms that I need to report for work for that night but hell no… The next day, she just told me that I was NCNS for 2 days. How great can it be?! Lots of TM also has no concern for their agents.

33. rampaman

    November 12th, 2009 at 5:07 pm

    33

    who is this AS

34. rampaman

    November 12th, 2009 at 5:08 pm

    34

    im an employee of kgb. ang panget sa kompanyang to. puro pahirap sa csr. gusto nyo ng impyerno dito kayo magtrabaho

35. bhen

    November 17th, 2009 at 4:42 pm

    35

    hey guys? how am i very sure that if i given a chance to work in kgb,,, there will be no risks that i should taken like “to belong for mass lay-off” and how true that this company can provide and sustain all of employees benefits and needs? for all we know that there always be a lay-off occured to that company? sinu makakapag sabing mga officials and staffs that they are working to a good company like kgb?

36. MKCC

    December 17th, 2009 at 5:20 am

    36

    Hoy bhen wag ka ng umasa. Nak ng tokwa ang sama ng english mo! Sa factory ng noodles ka mag apply leche.

37. ETOMAK

    January 14th, 2010 at 4:13 pm

    37

    antipara!!
    bigla tuloy ako kinabahan s mga nabasa ko!!balak ko pa nmn mag try s monday!may nagsabi kasi sken n maganda raw jan “KGB” UKDA raw aplayan ko.magsasama p nmn ako ng barkada ko!bka imbes magka trabaho lalo ng nawalan s kahihintay..kung totoo yan mga nabasa ko eh mahirap pla tlga!aasa k lng s wala!!

38. noime

    January 19th, 2010 at 3:41 pm

    38

    hi..sayang i was able to apply pa nman at kgb..coz all m firends are in laguna..syang tlaga,,

39. sawa_na_sa_kgb

    February 11th, 2010 at 1:13 pm

    39

    2 yrs csr ako sa kgb sta rosa USDA. walang kwenta talaga tong kumpanya na to. “we change lives daw” mga sira ulo sila! wag na kau mag apply dito. tinatapos ko lang ang cutoff ng sahod babay na ko!!!! puro pahirap sa csr! premier na nga lang hinaharang pa. e bobo ung caller ano magagawa mo? not asking street daw. e iisa lang naman un dun. e2 pa monotonous e d sana 10 calls mo monotonous. at eto pa, pag pumasa ka sa 10 calls mo, monitor ka ulit para hanapan ng mali… yan galing yan sa QA na barkada ko. cge nga ideny nyo! ang lead para na dn csr. anu yun? kabobohan talaga! isa lang ang magandang sulusyon dyan… MASS RESIGNATION!!!!!!