Call Center Jobs in the Philippines
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Quality Assurance Analyst
Author: Call Center Agent, Category: Mandaluyong, Teleperformance
Quality Assurance Analyst
(National Capital Reg - Mandaluyong City)
REQUIREMENTS:
* Previous QA experience preferred.
* Ability to analyze and solve complex technical issues.
* Strong communication skills (Verbal and written skills).
* Strong troubleshooting and problem solving skills.
* Strong attendance record.
* Current on technical issues.
* Ability to work independently.
* Professional demeanor.
* Must have an experience in Microsoft Office.
* Must show exemplary quality scores throughout tenure as an agent.
* Ability to perform other related duties and assignments as required and as assigned by Supervisor or Manager.
* Must demonstrate good attitude and the ability to work as a team player.
* Ability to multi-task.
* Willing to work a flexible schedule.
* A+ certification or equivalent industry experience preferred.
Please visit Teleperformance Website for more.
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