CEBU – Sales Professionals (Central Visayas – Cebu City) Responsibilities: As a sales agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them [...]

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Technical Specialists (Software Support) with Premium for BPO Professionals (National Capital Reg – Quezon City- UP-Ayala TechnoHub; Mandaluyong City EDSA Central) Responsibilities: *• Customer Care Specialists deliver world-class service to our valued customers across the globe. Requirements: * At least two years call center work experience, assigned in a technical account OR two years call [...]

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Inbound Sales Agent – Mandaluyong City (National Capital Reg – Quezon City- UP-Ayala TechnoHub; Mandaluyong City EDSA Central) Responsibilities: *Deliver world-class service to our valued customers across the globe. Requirements: * Completed at least two years of college in any course (minimum) * Excellent English communication skills * At least six months call center sales [...]

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CEBU – Sales Professionals (Central Visayas – Cebu City) Responsibilities: As a sales agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them [...]

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Customer Service Representative ( Clark, Pampanga ) PHP 12000 – 16000 (Central Luzon – Clark, Pampanga) Responsibilities: * Constantly updated to new software and technology * Advanced understanding of the current version of Windows (operating systems) * Has a demonstrated technical aptitude to learn gaming consoles and home networking connectivity issues and concepts * Adept [...]

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Collections Agent PHP 15000 – 18000 (National Capital Reg) Responsibilities: * Constantly updated to new software and technology * Advanced understanding of the current version of Windows (operating systems) * Has a demonstrated technical aptitude to learn gaming consoles and home networking connectivity issues and concepts * Adept at consumer electronics and microcomputers * Basic [...]

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Network Operations Engineer (National Capital Reg) Responsibilities: NOC Network Engineer Position Job Description -Monitors the global data network infrastructure 24×7 and highlight any deficiencies through the appropriate channels and identify present risks to live network operations and that they are flagged to line management -Provides 1st level of fault isolation, troubleshooting and analysis during alarms [...]

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Account Supervisor (EDSA/Ortigas) (National Capital Reg) Responsibilities: * Responsible for direct supervision of 15 agents * Manages assigned agents to meet performance, quality, end-user satisfaction and hour’s goals by providing guidance, support and education according to company processes * Prepares and analyzes helpful data * Escalates issues when necessary * Takes the lead in launching [...]

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Account Manager (EDSA/Ortigas) (National Capital Reg – EDSA/Ortigas Site) * Ensures overall client satisfaction through the daily coordination and oversight management of all aspects of the project — with a clear focus on meeting and exceeding client performance, quality and production expectations. * Ensure a strong, consistent relationship with day-to-day client contacts * Promptly take [...]

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IT/SYSTEMS ADMINISTRATOR (Cebu) Call Center Project Manager/Coordinator (Cebu) Responsibilities: e-Access Support Solutions is looking for an individual with the capabilities to manage a high number of projects at any given time. The candidate will be applying and working at our newest call center, located in Asiatown IT Park, CEBU. They will be required to lead [...]

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