Pool for Native Cantonese Reps.(Bilingual Account) (National Capital Reg) Responsibilities: Requirements: * Applicants should be able to communicate and understand in Cantonese and English * Good in giving clear and brief instructions * Willing to work on shifting schedules, graveyard, holidays & weekends * At least 18 years old and above * College Degree/ Associate/ [...]
Customer Service Representatives (Collections) (SM-UB) or (SM-SH) (National Capital Reg – Ortigas Center, Pasig City or Shaw Blvd., Mandaluyong City) The CSRs for this account will handle collections transactions for a financial institution among others. To qualify for this position, you must have the following: -At least 2nd Year College -Good Communication Skills. -Assertive and [...]
Workforce Supervisor (National Capital Reg – Marikina City) Responsibilities: Description Responsible for the implementation and deployment of business objectives into daily, weekly and monthly plans. Provide analysis and insight to site management, Director, Workforce and Reporting, and VP level staff on all site statistics and trends to provide the organization with analysis from a global [...]
Implementation Consultant (National Capital Reg) Responsibilities: * The Implementation Consultant will lead and manage all aspects of customer implementations of Five9’s On Demand Call Center software. This includes planning implementation engagements, creating project documentation, understanding and defining customer requirements, configuring solutions, training customers in the use of the solution and making best practice recommendations which [...]
SQL Reports Developer (National Capital Reg) Responsibilities: * The Senior Reporting Developer is responsible for development and support of existing reporting systems as well as development of a new reporting platform. This individual must demonstrate competencies in OLAP structure development and complex TSQL development. Additionally, candidates must possess excellent oral and written communication skills, as [...]
Security Support Specialist (EDSA/Ortigas) (National Capital Reg – EDSA/Ortigas Site) Responsibilities: * Reports directly to the Director of Security. * Requires working U.S. Business Hours * Must be experienced in the Microsoft Office Suite such as Word, Excel, Outlook, Powerpoint, etc. * Performs a variety of internal auditing functions and escalates issues such as, but [...]
Content Editor * Responsible for core fabrication of online and offline documents * Follows product specifications of clients * Proofreads documents according to set standards and specifications * Performs content editing tasks QUALIFICATIONS: * Candidate must possess at least a Bachelor’s/College Degree of any computer-related course * Preferred skill(s): HTML, SGML, XML * Applicants must [...]
Update Editor (National Capital Reg – Parañaque City) Responsibilities: * Responsible for core fabrication of online and offline documents * Follows product specifications of clients * Proofreads documents according to set standards and specifications * Performs content editing tasks Requirements: * Candidate must possess at least a Bachelor’s/College Degree of any computer-related course, or Political [...]
Chinese Customer Support Associate (National Capital Reg) Requirements: o Male / Female; Graduate of any 4 year course o Fluent in English & Mandarin both written and oral communication o At least 1 year of working experience in the related field is required for this position. o Proficient in basic computer operations (MS Excel, MS [...]
SAP Support Analyst (National Capital Reg) Responsibilities: * This position will be responsible for providing consistent high quality customer service and support for SAP system. * Represent as a source of contact for users needing technical and functional assistance * Provide level 1 initial assessment, troubleshooting and resolution of issues. * Record, track and monitor [...]