Outbound Telesales Agents (National Capital Reg – Makati) Requirements: We are looking for ACE (active-committed-empowered) Agents who are: * Goal-driven individuals with excellent conversational skills in English and Filipino. * Highly motivated, hardworking, trust-worthy, and results-oriented. * College level/graduate of any course – at least 18 years old and above. * Experience in outbound teleselling [...]

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Mechanical Analyst (National Capital Reg – Makati City) Responsibilities: * Ensures correct and timely Report issuance which will be the basis used by the importer in releasing its goods in the Customs to facilitate trade transaction. * Assess product and/or exporter risk levels, identification of product essential requirements and applicable standards following the Business Rules [...]

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Soft Skills Trainer (Eastwood City) (National Capital Reg – Eastwood City, Libis, Quezon City) Responsibilities: * To conduct the Customer Relations Management , Accent Neutralization, and English Proficiency program. Revise and make different essential call center training program module requirements. Requirements: * Candidate must possess at least a Bachelor’s/College Degree in Mass Communications or equivalent. [...]

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Tax Analyst (National Capital Reg – Makati City) Responsibilities: * Prepare monthly, quarterly, and annual tax returns and reconcile related payments to tax accruals; * Set up some returns manually and prepare others using Return Preparation Software; * Enter tax payments into computer systems to ensure timely payment of sales and use taxes; * Perform [...]

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Customer Care Associate – Local Telco Account (National Capital Reg – Otis, Paco, Manila) Responsibilities: *Shall attend to inquiries of customers regarding products and services. *Shall perform exceptional customer service and provide customer satisfaction at all times by receiving and responding to telephone inquiries, complaints, and other concerns. *Shall handle customer concerns and complaints within [...]

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Senior Software Engineer (National Capital Reg – Makati City) Responsibilities: As a Senior Software Engineer you are expected to: * Participate in the entire Software Development Life Cycle * To lead, participate and help provide high quality releases with growing number of global customers; * To liaise, evaluate, design and integrate third-party solutions. * To [...]

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Sales Verifier (National Capital Reg – Pasig City) Responsibilities: * Track, verifies and report quality audits of agents. * Track and analyze quality performance, mark-offs, and areas for improvement. * Monitor calls and provide timely and effective feedback. * Facilitate calibration sessions both internal and with the client. * Provides support to operations by identifying [...]

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Oracle DBA (National Capital Reg) Responsibilities: The Database Engineer is responsible for the monitoring, configuration, troubleshooting, and investigating on all Database Systems \ products located throughout US/EMEA, in order to meet operational and client requirements. Will be responsible in Oracle Database Administration including:Oracle software installations and patching and Oracle database creations and upgrades. Will be [...]

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Real Time Monitoring Analyst (National Capital Reg) Responsibilities: * Will prepare and maintain daily call forecasts, and capabilities for assigned team utilizing standard defined process. * Will maintain distribution curves by gathering and tracking historical and real time call data. Analyze and report volume and campaign activity. Intra-day forecasts. * Communicate with Supervisors and Account [...]

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Operations Director (National Capital Reg) Responsibilities: *      Develops, articulates and advocates explicit business outcomes for clients *      Develop and collaborates with others to prepare value-driven solutions *      Develops strong client relationships and navigates complex political environments *      Develops influential, meaningful executive – level presentations *      Professionally uncovers, manages and overcomes obstacles that hinder business objectives. [...]

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