Technical Support Engineer (Spanish Speaking)
(Southern Tagalog – Binan, Laguna)

Responsibilities:

* Provide technical support to SunPower dealers during the installation and design phase of photovoltaic installations.
* Troubleshooting of photovoltaic installations via phone and email.
* Prepare Customer Relations Management reports in a weekly basis.
* Will assist on case handling and updating CRM database

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Mechanical), Engineering (Electrical/Electronic) or equivalent.
* At least 3-5 year(s) of working experience in the related field is required for this position.
* Experience in electronic equipment required.
* Fluent in English and Spanish.
* Excellent skills preparing technical support reports.
* Excellent proficiency in – Microsoft Project, Excel and Word.
* Understanding and awareness of customer needs.
* Excellent diagnostics, organizational ability, analysis skilss, oral, written communications and interpersonal skills.
* CRM Software experience.
* AutoCAD drafting experience.
* Applicants must be willing to work in Sta. Rosa, Laguna.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* Full-Time positions available.

Sunpower Philippines Mfg. Ltd.-Shared Services Organization
Company Address: 100 East Main Ave., Phase 4, Special Economic Zone Laguna Technopark, Binan Laguna 0423
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company